DearDoc

DearDoc

1.0 out of 5 stars
DearDoc RepuGen

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DearDoc:

About

We provide the digital tools that doctors need to grow their business while focusing on giving the best patient care. DearDoc practices are thriving. Our practices receive an average of 330+ new patients per year while saving thousands of admin minutes and dollars. Gain more patients and take your practice growth to the next level. Create the modern experience that patients expect. Minimize repetitive tasks and unnecessary phone time. Establish your practice online and start building credibility. Streamline your growth across your entire network. We are changing the standard of how patients get in touch with healthcare professionals by offering a selection of advanced tools to modernize how doctors interact with new and existing patients. Design your digital patient experience based on your business objectives, whatever they may be. Your office staff is busy enough, leverage technology to aid them while achieving your practice goals.
RepuGen:

About

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.
DearDoc:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
RepuGen:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
DearDoc:

Audience

Healthcare providers in search of a solution to grow their business and offer the best patient care
RepuGen:

Audience

Doctors and healthcare organizations looking for a healthcare reputation management platform
DearDoc:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RepuGen:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
DearDoc:

API

Offers API Not Supported
RepuGen:

API

Offers API Not Supported
DearDoc:

Screenshots and Videos

RepuGen:

Screenshots and Videos

DearDoc:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
RepuGen:

Pricing

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Version Not Supported
Free Trial Supported
DearDoc:

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5
RepuGen:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
DearDoc:

Pros & Cons from Real Users

Pros

  • Nothing After I spoke with Tyler on the phone, I decided that I didn't want the product and cancelled it immediately. I have been harassed many times per day to "on board it, so that then I can cancel it!" The company is a rip off.
  • NONE, communication, execution, actual products are not great, an the team behind running them, all they want to do is keep you in an autorenewal contract, without communication, and hold you hostage for your money, as it is a waste.

Cons

  • They lied about cancelling,, pricing and service. They are bullies. I cancelled the next day and they still charge me $797/month, even though I have gotten nothing from them! That wasn't even the agreed upon price with Tyler!
  • They are in the business of taking money, and not completing work, and when they do complete work, it is delayed, mediocre at best, and will not deliver what you feel is what you should be getting. They will hold you hostage in your contract, that automatically renews, and will not notify you of this, leaving you without options to opt out, cancel, or fire them without getting legal representation involved.
DearDoc:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
RepuGen:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
DearDoc:

Company Information

DearDoc
United States
www.getdeardoc.com
RepuGen:

Company Information

RepuGen
Founded: 2016
United States
www.repugen.com
DearDoc:

Alternatives

Quincy

Quincy

QliqSOFT
RepuGen:

Alternatives

DearDoc:
RepuGen:
DearDoc:
RepuGen:
myPracticeReputation

myPracticeReputation

Practice Builders
DearDoc:
RepuGen:
DearDoc:
RepuGen:
DearDoc:

Categories

RepuGen:

Categories

RepuGen:

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported
DearDoc:

Integrations

AdvancedMD Not Supported
Dentrix Not Supported
DrChrono Not Supported
EagleSoft Not Supported
Google Supported
NextGen Healthcare EHR Not Supported
Veradigm Practice Management Not Supported
RepuGen:

Integrations

AdvancedMD Supported
Dentrix Supported
DrChrono Supported
EagleSoft Supported
Google Not Supported
NextGen Healthcare EHR Supported
Veradigm Practice Management Supported
DearDoc:
Claim DearDoc and update features and information
Claim DearDoc and update features and information
RepuGen:
Claim RepuGen and update features and information
Claim RepuGen and update features and information