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About

Dataminr’s AI platform detects high-impact events and potential risks as they unfold, sending real-time alerts to your global teams. Know critical information first, respond with confidence, and manage crises more effectively across your enterprise. Dataminr Pulse gives you the earliest indications of high-impact events—plus rich visual context and tools that help you collaborate and act faster—so you can better protect your people, your brand and your physical and digital assets. Dataminr Pulse streamlines your team’s collaboration, response protocols and critical information flows—enabling real-time command and control as physical and cyber risks emerge and high-impact events unfold.

About

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to identify and mitigate risk

Audience

For multi-location brands that need stronger visibility, better customer experience, and clearer action across every location in the era of AI discovery turning reputation into revenue.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Us
Contact us for more details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It has an easy to use dashboard that displays all the relevant metrics and information for my online reputation. I can see my Reputation Score, which is a comprehensive measure of how my brand is perceived online, based on factors like review volume, ratings, sentiment, and visibility. I can also see how I stack up against my competitors and industry benchmarks, and get actionable recommendations to improve my score. It allows me to easily manage and respond to reviews from various sources, including Google, Facebook, Yelp, and industry-specific sites. I can use templates or customize my responses and track the status and impact of each response. I can also solicit feedback from my customers via email or text surveys, and use the results to improve my customer experience and loyalty. It has a social posting suite that allows me to create and schedule social media posts across multiple platforms including Facebook, Twitter, Instagram, and LinkedIn. I can also monitor and interact with comments and mentions, and use the social listening feature to discover relevant conversations and trends. Reputation provides analytics and reports that help me measure the performance and reach of my social media campaigns. The local SEO feature helps me optimize my business listings on Google My Business and other directories. I am able to update my information, photos and offers at all my locations in one place and ensure accuracy and consistency. Reputation also helps me rank higher in local search results by generating more reviews, improving my ratings, and increasing my visibility.

Cons

  • It is a bit expensive compared to other online reputation management software. Pricing depends on how many locations, features, and integrations I need, but can range from $99 to $499 per month per location. There is no free trial or free plan available, but there is a demo option that shows how the software works. Sometimes it has glitches and bugs that affect its functionality. For example, sometimes reviews don't load correctly, or notifications are delayed. Sometimes social media posts don't get published or the analytics are inaccurate. These issues are usually resolved quickly by the support team, but they can be frustrating and inconvenient. It doesn't have a mobile app that you can use on the go. There is a mobile-optimized website that I can access from my phone or tablet, but it doesn't have all the features and capabilities of the desktop version. A mobile app would be more convenient and efficient to manage my online reputation anytime anywhere.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dataminr
Founded: 2009
United States
www.dataminr.com

Company Information

Reputation.com
Founded: 2006
United States
reputation.com

Alternatives

Echosec

Echosec

Flashpoint

Alternatives

Everbridge 360

Everbridge 360

Everbridge
Zignal

Zignal

Zignal Labs

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Not Supported
Configurable Alerts Supported
Customer Engagement Not Supported
Dashboard Not Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Supported
Sentiment Analysis Not Supported
Trend Tracking Not Supported

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Not Supported
Templates Not Supported
Two-Way Communication Not Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Not Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Supported
Task Management Not Supported
Ticket Management Not Supported

Physical Security Features

Checkpoint Tracking Not Supported
Customer Management Not Supported
Data Collection Not Supported
Event Management Supported
Incident Management Supported
Investigation Management Not Supported
Multiple Alarm Queues Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Not Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Not Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Apple Maps Not Supported
Bing Places Not Supported
DrChrono Not Supported
Entrata Not Supported
Facebook Not Supported
Glassdoor Not Supported
Google Business Profile Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
Microsoft Teams Supported
Mosaic by MethodWorx Not Supported
Revelstoke Supported
Rilevera Supported
Salesforce Not Supported
Slack Supported
Titan HST Supported
X Pro Supported
Yardi Investment Suite Not Supported
Zinc Supported
athenaCommunicator Not Supported

Integrations

Apple Maps Supported
Bing Places Supported
DrChrono Supported
Entrata Supported
Facebook Supported
Glassdoor Supported
Google Business Profile Supported
HubSpot CRM Supported
Microsoft 365 Supported
Microsoft Teams Not Supported
Mosaic by MethodWorx Supported
Revelstoke Not Supported
Rilevera Not Supported
Salesforce Supported
Slack Not Supported
Titan HST Not Supported
X Pro Not Supported
Yardi Investment Suite Supported
Zinc Not Supported
athenaCommunicator Supported
Claim Dataminr and update features and information
Claim Dataminr and update features and information
Claim Reputation.com and update features and information
Claim Reputation.com and update features and information