Globitel Workforce Management (WFM)Globitel
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Related Products
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About
Datafy helps organizations automatically optimize cloud storage costs by continuously monitoring and right-sizing Amazon EBS volumes so you only pay for what you actually use. It provides visibility into volume usage, applies policy-based resizing without downtime or manual intervention, and delivers ongoing cost savings by adjusting capacity dynamically and identifying underutilized or idle volumes. It emphasizes a three-step workflow: monitor your storage environment for inefficiencies, optimize by automatically adapting volumes to usage patterns, and continuously save by maintaining an efficient footprint. It integrates with existing cloud infrastructure and operates behind the scenes to streamline storage management, reduce waste, and maintain operational uptime. According to customer results, businesses have achieved notable cost reductions using Datafy with minimal setup effort.
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About
Businesses can have visibility into agent activities and the processes used to accomplish those activities. Globitel’s Workforce Management software offers a smart set of tools that helps call center management to improve productivity and track real time adherence. This is achieved by optimizing staff resources, through accurate forecasting, which in turn develops a more efficient schedule. Optimizing staff resources achieves the desired service level through balancing the number of available skilled agents and forecasted traffic per daily intervals. This process ensures minimal underutilization, which increases efficiency while still maintaining agent satisfaction. Globitel’s Workforce Management software is equipped with dynamic modules to manage your workforce smarter. The software performs scheduling, forecasting, real-time monitoring and maintaining operative aspects such as call volumes, handle time, agent shifting, etc.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Cloud-engineering teams and FinOps organizations looking for a tool to optimize storage costs and automate volume management in AWS
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Audience
Companies in need of a solution to improve efficiency while achieving service level objectives
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDatafy
Founded: 2023
Israel
datafy.io
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Company InformationGlobitel
Founded: 1996
Jordan
www.globitel.com/workforce-management/
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
Amazon Elastic Block Store (EBS)
Amazon Web Services (AWS)
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