Daphne DMSMRA Technologies
|
isoTracker Complaints ManagementisoTracker Solutions Ltd
|
|||||
Related Products
|
||||||
About
Document Management Software for automation of office work, collaboration, document flow, and business processes. Plans the quality control processes for incoming and outgoing goods shortens the inspection time and optimizes the cost. Provides total preventive maintenance management for equipment. Take organized notes as meeting minutes, follow-up of assigned tasks. Corrective action, 8D, GAP Analysis, Kaizen Proposals, FMEA, Ishikawa diagrams. Job Descriptions, Personnel Records, Announcements, Suggestions, and complaints. Standardize audits checklist, Records of system audits performed, 5S Inspections. Software for the creation and management of MSDSs.
|
About
The isoTracker Complaints Module is designed to help organizations capture, manage, and resolve customer complaints in a controlled, traceable, and compliant manner. It provides a centralized system for logging complaints from multiple sources, assigning responsibility, and tracking investigation and corrective actions through to closure. The module supports configurable workflows, automated notifications, and escalation rules to ensure timely handling and accountability. Users can categorize complaints, analyze root causes, link them to corrective and preventive actions, and generate trend reports for management review. Full audit trails, role-based access control, and document attachments help maintain regulatory compliance and transparency, making the module a powerful tool for continuous improvement and customer satisfaction management.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies seeking a quality and document management software solution
|
Audience
Global Market
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$17 USD/month/user
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationMRA Technologies
www.mipsis.com
|
Company InformationisoTracker Solutions Ltd
Founded: 2004
United Kingdom
www.isotracker.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Document Management Features
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
|
Complaint Management Features
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|