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About

Optimize the titles using keywords recommendations​. Create beautiful images using the collage generator​. Schedule when the products go live to optimize visibility​. Stay away from eBay suspension with 3-layered eBay VeRO detector​. The products you source are being monitored multiple times per day for price changes and stock levels at the supplier​. The price monitor page is easily filtered for optimization. Optimization alerts appear in your dashboard automatically to help you optimize the store. Manage the status of the order and update your buyers with tracking info in 1 click​. Let a robot process your orders using the auto-order feature. Automate the store feedback generation with automatic feedback requests. Answer your buyers using a smart chat with saved replies. You need to create an eBay store, a payment processing account (like PayPal) and a dropshipping software (like DSM Tool). This article will guide you through the process.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retailers seeking a solution to automate their dropshipping business

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.97 per user per month
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DSM Tool
Founded: 2016
Israel
www.dsmtool.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

AliDropship

AliDropship

Sunshine Ecommerce Technologies LLC

Alternatives

PayTraQer

PayTraQer

SaasAnt Inc

Categories

Categories

Dropshipping Features

Analytics / Reporting
Customer Service Management
eCommerce Integration
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Shopify
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
WooCommerce
eBay

Integrations

Shopify
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
WooCommerce
eBay
Claim DSM Tool and update features and information
Claim DSM Tool and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information