Dialogflow

Dialogflow

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About

Build your digital workforce in just a couple of clicks. Easy as pie! The Druid Chatbot Platform is helping businesses achieve more with less Druid is an AI-powered, no-code, chatbot authoring platform that allows citizen developers to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations. Druid features a proprietary multi-language NLU engine which identifies user intents, sentiment and system entities, and our Connector Designer which integrates with any enterprise app (REST/SOAP APIs, SQL/Oracle, ERPs, CRMs, RPA). chatbots save time money. Save time & lower costs. Pass repetitive tasks to chatbots and allow people to focus on work that matters. Chatbots enhance user experience. Provide a conversational AI layer for users' interaction with any enterprise system.

About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an AI-powered enterprise chatbot platform that allows easy development of chat or voice-enabled intelligent virtual assistants

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DRUID
Founded: 2018
Romania
www.druidai.com

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
Amazon Lex

Amazon Lex

Amazon
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Avaya Aura
Avaya Experience Platform
Call Center Studio
Cisco Webex
CodeBaby
Cognigy.AI
Expertflow Contact Center
Infobip
Inworld
Kik
LINE
Landbot.io
MiContact Center Business
NICE CXone Mpower
Neo Enterprise Assistant Platform
PubNub
Quickwork
Starburst Enterprise
Webex Contact Center
maaiiconnect

Integrations

Avaya Aura
Avaya Experience Platform
Call Center Studio
Cisco Webex
CodeBaby
Cognigy.AI
Expertflow Contact Center
Infobip
Inworld
Kik
LINE
Landbot.io
MiContact Center Business
NICE CXone Mpower
Neo Enterprise Assistant Platform
PubNub
Quickwork
Starburst Enterprise
Webex Contact Center
maaiiconnect
Claim DRUID and update features and information
Claim DRUID and update features and information
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Claim Dialogflow and update features and information