Related Products
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About
DM Tracker is a purpose-built CRM for teams that sell through Instagram DMs. It turns a messy inbox into a clear pipeline: every conversation becomes a tracked contact with full outreach history, so no lead goes cold. Customizable follow-up boards (1, 3, 7, and 30+ day stages) show exactly who needs a reply today. Analytics break down reply rates by script and by objection, and built-in A/B testing lets you compare DM openers to find what actually converts. Team leaderboards keep setters and closers accountable, while real-time alerts surface hot leads the moment they respond. DM Tracker connects with ManyChat, so automated conversations flow into a system built to track, follow up, and close them. Built for coaches, consultants, course creators, agencies, and high-ticket sales teams running outreach at volume.
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About
Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Coaches, consultants, course creators, and social media / marketing agencies (SMMA), plus high-ticket sales teams (setters and closers) who generate and close leads through Instagram DMs.
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Audience
Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$39/month/user
Free Version
Not Supported
Free Trial
Supported
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Pricing
Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDM Tracker
Founded: 2025
Cyprus
dmtracker.ai/
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Company InformationPuffly
United States
pufflyai.com
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