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About

DM Tracker is a purpose-built CRM for teams that sell through Instagram DMs. It turns a messy inbox into a clear pipeline: every conversation becomes a tracked contact with full outreach history, so no lead goes cold. Customizable follow-up boards (1, 3, 7, and 30+ day stages) show exactly who needs a reply today. Analytics break down reply rates by script and by objection, and built-in A/B testing lets you compare DM openers to find what actually converts. Team leaderboards keep setters and closers accountable, while real-time alerts surface hot leads the moment they respond. DM Tracker connects with ManyChat, so automated conversations flow into a system built to track, follow up, and close them. Built for coaches, consultants, course creators, agencies, and high-ticket sales teams running outreach at volume.

About

Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Coaches, consultants, course creators, and social media / marketing agencies (SMMA), plus high-ticket sales teams (setters and closers) who generate and close leads through Instagram DMs.

Audience

Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$39/month/user
Free Version Not Supported
Free Trial Supported

Pricing

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DM Tracker
Founded: 2025
Cyprus
dmtracker.ai/

Company Information

Puffly
United States
pufflyai.com

Alternatives

Alternatives

SeamMagnet

SeamMagnet

SKYFALL Labs
Insell

Insell

insell.io

Categories

Social CRM Supported

Categories

CRM Supported

Integrations

Google Sheets Not Supported
Instagram Supported

Integrations

Google Sheets Supported
Instagram Not Supported
Claim DM Tracker and update features and information
Claim DM Tracker and update features and information
Claim Puffly and update features and information
Claim Puffly and update features and information