DICE vs. Elevent Comparison


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About See what's happening in your city and streaming in your timezone – download the app to get your personalized selection. For the world’s best venues, promoters and festivals, a partnership with DICE is so much more than just ticketing. With DICE’s personalized recommendations engine, your events get seen by the right fans. Our Waiting List feature makes it easy to understand demand and plan for a packed room. We’ll handle ticketing, fan queries, and refunds so you can concentrate on making your event incredible.	About Multi-event ticketing for the modern world. Move on from your single-event, tickets-only starter system. Take a giant leap forward from legacy ticketing software. Creating products and programming is pain-free, whether you have 20 or 20,000 individual events. The back office is just plain sensible. It helps you create whatever you want to happen. Previews, contextual Info, and a sandbox give you confidence. Reuse your work easily for future events and seasons. One checkout for all manner of things way beyond just tickets. Your attendee relationship starts here. Don't start off with an aimless, frustrating experience. Personalize the purchase experienc, Elevent knows who your customers are, what they are likely here to do, everywhere they go. Attendees don't need to remember any weird codes or bring anything with them. Eliminate wait times. Cater to attendees on any device, wherever they roam. Upsell, cross-sell, promote, and memberify like only a true shopping cart can.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Live streaming service for music and cultural events	Audience Event organizers that need a cloud-based multi-event ticketing platform to support the ticketing scenarios
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing. It would have been fine if I had I been able to attend the festival, but I caught covid and can't leave the country and it's impossible to resell these "tickets." Dice doesn't care. Their staff just sends a copy/paste response explaining that there's no way to get a refund or to resell these tickets. We're on our own. Cons They say they offer refunds. I submitted a request many many days in advance of the event. After the event, they told me that they had been too busy to get to it. Therefore no refund. That's not my stinking problem. I highly recommend no one ever use this service, ever. I certainly never will. My husband and I tested positive for COVID and now can't fly to Barcelona for the Primavera Sound music festival. We spent about $1,000 for tickets to both weekends and we've basically been told there's no way to get a refund or credit from Dice (even if you have COVID!!) and the only option is to find someone to transfer the tickets to on our own. There are hundreds of people online trying to find people to transfer their tickets to but it's impossible. We're devastated--it's all we'd been talking about and looking forward to all year so it's a huge blow on top of the loss of the experience to have this company keep our money and offer no recourse for a refund or anything other than a copy/paste response to our queries. This is the first time in either of our lives we've been unable to attend a concert or festival. We had flights and hotel booked and were able to cancel the hotel booking and get a voucher from the airline for the cost of the flights, so other companies were kind enough to refund us. We will never give our money to a Primavera Sound festival again or use the horrible Dice app again. Having them keep our $1,000 when we already had the misfortune of getting sick, quarantining, and losing our summer vacation has been a traumatic experience.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information DICE Founded: 2014 United Kingdom dice.fm/partners/work-with-us/venues	Company Information Elevent Founded: 2015 United States www.eleventsolutions.net
Alternatives Bookitbee	Alternatives Brown Paper Tickets
Resume-Library	OtiTickets
See Tickets	TicketSpice Webconnex
Freshtix Ticket Alternative/Freshtix	Yapsody
Red61 View All	Nutickets View All
Categories Ticketing Supported	Categories Box Office Supported Sponsorship Analytics Supported Ticketing Supported
	Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Not Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Not Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Not Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported
Integrations Conrep Supported Facebook Not Supported View All 1 Integration	Integrations Conrep Not Supported Facebook Supported View All 1 Integration
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