DC2Vue vs. Sunwave Comparison


DC2Vue Data Capture Experts Pty Ltd	Sunwave Sunwave Health	+	+
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About DC2Vue is a connected digital health platform designed for healthcare organisations across Australia. It brings patient data, clinical workflows, care coordination, telehealth, patient management, billing, analytics, and AI-powered insights together in one platform. DC2Vue supports acute care, community health, mental health, home care, aged care, NDIS, and virtual care. The platform helps healthcare organisations reduce fragmented systems, streamline administrative and clinical workflows, improve information sharing, and coordinate care across different settings. It provides healthcare teams with connected access to patient information and operational workflows while supporting integrations, mobile access, analytics, and digital care delivery.	About Sunwave Health (Sunwave) drives healthy results for mental health and Substance Use Disorder treatment providers through a fully integrated solution that supports the entire treatment journey. Sunwave supports traditional capabilities provided by CRM, EMR, RCM, HR, and billing solutions. But we go further to ensure results. As the only 4th generation, fully integrated treatment journey platform, we drive outcomes using complete analytics, on-demand intelligence, and intuitive reporting. There is a reason we are the highest rated in customer satisfaction. See for yourself. With Sunwave, mental health and Substance Use Disorder treatment providers can attract more qualified patients, accelerate the admissions process, improve care coordination, drive length of stay, improve revenue, and optimize clinical resources.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Hospitals, healthcare providers, community health organisations, mental health providers, aged care providers, home care organisations, NDIS providers, and virtual care teams.	Audience Mental Health Treatment Providers, Substance Use Disorder/Addiction Treatment Providers, Behavioral Health,
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Custom pricing based on organisation requirements, implementation scope, integrations, and selected modules. Contact DC2Vue for a tailored quote. Free Version Not Supported Free Trial Not Supported	Pricing Contact us for custom pricing Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.5 / 5 support 4.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros Amazing support. I always get my questions answered and they always figure out a way to execute the vision I have for our program. I have to admit, I have been using K* for many years prior to this position. When first introduced to Sunwave, I was not a fan as I was so accustomed to K. The previous EMR's I have used do not come close to either of these systems. I have now used it for several months and am a huge fan. Especially now that I am able to work on the forms to create an ease of the workflow. This is much easier to do in Sunwave than in K**. The functionality is much easier across the board as well. I also appreciate that Sunwave continues to work on not only making things user friendly, but also keeping up with the times and utilizing technologies that are within Sunwave. Great job. This is one of the easiest and most user friendly EMR's I have used to date. They made the set up and implementation easy. Alex was a no pressure salesman who simply put a solution in front of us. Our implementation specialist Heather was amazing and very attentive to our needs and goals as well as our wish list. The reporting capability is the best I have seen in the industry. Every note can be audited easily before executing Billing. Customer support is always available and responsive. I’d just say like I consult for licensing/accreditation and work with several products and Sunwave is by far my favorite bc of user interface, support, and reporting versatility. Cons Sometimes navigating the system is difficult. Once I get the support, it all makes sense. Still getting use to reading the MAR's and would like to see improvements made in this area, but I am adapting. I wanted to integrate some of my other software. The only con here is the cost for the monthly integration of an API. Updating certain fields can impact historical data when running reports. I don't see many negatives with this particular EMR software. It is easy to use and a value add to any organization who utilizes it.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Data Capture Experts Pty Ltd Founded: 2011 Australia www.dc2vue.com.au	Company Information Sunwave Health United States www.sunwavehealth.com
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Categories Care Coordination Supported Electronic Medical Records (EMR) Supported Patient Management Supported	Categories Behavioral Health Supported Care Coordination Supported Electronic Medical Records (EMR) Supported Mental Health Supported Therapy Supported
Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Not Supported Handwriting Recognition Not Supported HIPAA Compliant Not Supported Integrated Telehealth Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Not Supported Voice Recognition Supported Show More Features Patient Management Features Admissions Management Not Supported Bed Management Supported Discharge Management Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Supported Real Time Reporting Supported Waiting Time Tracking Not Supported	Show More Features Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Not Supported
Integrations Authorize.Net Not Supported CallRail Not Supported CallTrackingMetrics Not Supported Circle Health Not Supported Five9 Not Supported HealthLink Supported Medsender Not Supported Microsoft Teams Supported Salesforce Not Supported Service Center Not Supported Stripe Not Supported Twilio Not Supported WordPress Not Supported Show More Integrations View All 2 Integrations	Integrations Authorize.Net Supported CallRail Supported CallTrackingMetrics Supported Circle Health Supported Five9 Supported HealthLink Not Supported Medsender Supported Microsoft Teams Not Supported Salesforce Supported Service Center Supported Stripe Supported Twilio Supported WordPress Supported Show More Integrations View All 11 Integrations
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