DATOW vs. The Service Program Comparison


DATOW DATOW Software	The Service Program Westrom Software	+	+
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		Related Products HCSS HCSS provides easy-to-use software built for construction companies that want to win more work, work smarter, and boost profits. For nearly 40 years, we've helped heavy civil contractors, infrastructure builders, and utility companies improve operations, from estimating and project management to field tracking, equipment maintenance, and safety. Tools like HeavyBid, HeavyJob, and HCSS Safety are built for the field and designed to work together, giving your team real-time visibility, tighter cost control, and better job outcomes. With 45+ accounting integrations and customizable APIs, HCSS fits seamlessly into your tech stack. We regularly update our software based on feedback from real crews, ensuring it fits the way your team works. Backed by award-winning 24/7/365 support and a proven implementation process, HCSS helps reduce risk, cut inefficiencies, and deliver fast ROI. If you're ready to grow your business and gain a competitive edge, HCSS is the partner that gets you there. 344 Ratings Visit Website NovusMED NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings. 1 Rating Visit Website Detrack Detrack is a powerful cloud-based platform designed to help businesses streamline their delivery and field service operations. With Detrack, companies can easily obtain detailed information and analytics on the entire delivery process -- from quoting to dispatching to tracking to invoicing and beyond. Operators can set up comprehensive rules for automated route optimisation, minimise wait times through real-time scheduling, ensure timely pickups and deliveries with proactive route monitoring, simplify electronic proof of delivery with digital signatures and POD photos, and gain full visibility into every order. In short, Detrack is an efficient solution for businesses looking to achieve better control over their delivery activities. Its comprehensive features guarantee superior customer service and maximise operational efficiency for any organisation. 134 Ratings Visit Website RouteGenie Everything you want in your NEMT software. RouteGenie minimizes your costs by building you the most efficient schedule everyday based on the capacity of your vehicles. On average, RouteGenie customers see a 10-20% reduction in the number of vehicles on the road and miles driven. Once your day gets started, a lot of trip changes are coming: new trips, no shows, driver call offs, and vehicle breakdowns happen everyday. DispatchGenie adjusts in real-time, making live dispatching decisions and even muti-loading trips automatically. Transportation providers get trips from a wide variety of different sources. Getting all of them into one place with the most up-to-date and information is critical. The ImportGenie offers best-in-class real time integrations to make information flow into your systems seamlessly. BillingGenie helps you maintain the financial health of your business by making it easy to generate all of your billing. This will include broker billing, and CMS 1500 forms. 48 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,600 Ratings Visit Website FuelCloud FuelCloud's comprehensive Fuel Management System delivers real-time monitoring and control for your bulk fuel assets. Our cloud-based platform prevents theft, ensures secure access control, and provides detailed fuel consumption tracking—all accessible from anywhere. Unlike traditional fuel control systems, FuelCloud uses modern technology to combine easy-to-install hardware with intelligent software designed for today's data-driven operations. Our web portal makes it easy to integrate your fuel data into your fleet management, accounting, and other business software. With FuelCloud, you can automate your regular reports, maintain regulatory compliance, and eliminate manual record-keeping. Our dedicated development team continuously enhances the system with automatic updates at no additional cost. Available through Sourcewell cooperative purchasing or fuel equipment providers nationwide, FuelCloud is the leading choice for efficient, secure, and cost-effective fuel management 28 Ratings Visit Website Dispatch Science Optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, pricing, route optimization, manual and automated dispatching, real-time tracking with predictive ETA notifications, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. Our API extends automations to 3rd party applications like accounting, eCommerce, other 3rd party logistics platforms, and more. Our solution is used in all industries where deliveries are needed, such as: -Courier and parcel delivery services -eCommerce last mile deliveries -Manufacturing distribution -3PL's -Restaurant, food, and beverage distribution -Hospital, medical, and pharmaceutical deliveries -Retail last mile distribution 22 Ratings Visit Website Now Commerce Now Commerce is a web-based B2B eCommerce portal with built-in QuickBooks integration. It allows wholesalers, manufacturers, and distributors to manage orders from their wholesale accounts and other B2B customers from a single web-based dashboard. As orders come in, they're added to QuickBooks automatically, eliminating you manual order entry workload. Now Commerce is compatible with both QuickBooks Desktop and QuickBooks Online. Modules can be used standalone or combined to create a custom B2B eCommerce solution for your business. The B2B CUSTOMER PORTAL enables your wholesale accounts and other B2B customers to enter orders online through your branded portal. The SALES REP PORTAL lets your sales reps enter orders online for their assigned accounts and provide customer service from anywhere. The SHIPMENTS MANAGER sends shipment requests from QuickBooks to your 3PL provider or in-house shipping software and records confirmations of completed shipments. 40 Ratings Visit Website Repfabric Repfabric is a customer relationship management (CRM) software designed specifically for multi-line sales teams (i.e. reps, distributors, wholesalers, dealers, and manufacturers). It streamlines and simplifies the sales process by providing deep integration with email, contacts, calendars, and deal tracking. The platform enables users to track commissions from CRM to sale, make updates directly from mobile devices, and document sales calls using voice-to-text features. In addition to these core functionalities, Repfabric offers features such as account activity and opportunity reviews, sales numbers and trend analysis by manufacturer, and a Nearby feature to find the closest client when a sales call is canceled. The platform is supported by a full-service customer care team and an experienced data team, ensuring a smooth transition for businesses and allowing you to focus on growing your business. 54 Ratings Visit Website CXT Software CXT Software is building the future of delivery logistics — autonomous, intelligent, and trusted. Our platform helps courier and last-mile delivery providers run smarter, faster, and more securely. Whether you manage scheduled routes, on-demand courier services, or high-compliance deliveries like pharmaceuticals and healthcare, CXT Software empowers you with everything from advanced dispatch automation and real-time tracking to secure chain-of-custody documentation and predictive insights. Our fully integrated suite includes powerful tools for operations management, a smart driver app, and a customizable client portal — all designed to streamline delivery operations and scale your business without adding complexity. With over 25 years of experience and a proven track record supporting North America's most demanding logistics operations, we’re leading the charge from manual workflows to AI-powered TMS solutions. Experience the tech that’s defining the next era of logistics. 67 Ratings Visit Website
About Our goal is for you to be as efficient as possible. So why spend time and effort re-entering information? With DATOW Software, you enter the call information once. From that moment on, our programs track your work until it is completed. A service call. A release. A lien sale. A charge call. No matter what the outcome, the result is always the same -- full accountability and instant recall. DATOW Software gives you multiple levels of access control. This allows you to decide who gets access to each part of each program. Our Intrusion Detection(TM) feature helps you to maintain even tighter control and accountability. You are in control of your system at all times. The PROFESSIONAL Edition is designed for the larger towing company. Its' advanced capabilities are a benefit to large companies where multiple dispatchers or multiple release windows are needed.	About Manage your service business effectively and route more efficiently with the industry leading, service business software that seamlessly integrates with QuickBooks™. QuickBooks™ compatible. Easy to set up. Simple to use. Customer portal and robust mobile solution options. Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry. Enter/complete tasks & work orders. Take before and after pictures of jobs. Enter and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Towing solution for businesses	Audience Companies that use QuickBooks in need of a solution to improve their operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $49.00/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DATOW Software www.datow.com	Company Information Westrom Software Founded: 2006 United States theserviceprogram.com
Alternatives TowTrack TowTrack Software	Alternatives SingleOps
DispatchDirect RangerSST	mHelpDesk
Towbook	Vonigo
Tracker Management Systems	RealGreen by WorkWave WorkWave
WolfDispatch WolfByte Software View All	Field Force Tracker Rapidsoft Systems View All
Categories Towing	Categories Cleaning Services Equipment Maintenance Facility Management Field Service Management Help Desk HVAC IT Service Landscape Management Maintenance Management Pest Control Plumbing Service Dispatch Snow Removal Towing Tradesman Job Management Transportation Dispatch
Towing Features Billing & Invoicing Client Management Commission Management Fleet Management Fuel Management Lot Management Maintenance Management Routing	Towing Features Billing & Invoicing Client Management Commission Management Fleet Management Fuel Management Lot Management Maintenance Management Routing Show More Features Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Equipment Maintenance Features Customer Database Dispatch Management Equipment Tracking Inventory Control Job Management Maintenance Scheduling Warranty Tracking Work Order Management Facility Management Features Asset Management Commercial Properties Equipment Management Facility Scheduling Incident Management Inspection Management Inventory Control Maintenance Tracking Preventive Maintenance Residential Properties Room Scheduling Schools Space Planning Vendor Management Visitor Management Work Order Management Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Maintenance Management Features Asset Tracking Billing & Invoicing Calibration Management Dispatch Management Inventory Control Inventory Management Key & Lock Management Mobile Access Planning Calendar Predictive Maintenance Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Transportation Dispatch Features Billing & Invoicing Computer Aided Dispatch Customer Database Emergency Dispatch Fuel Management Mileage Tracking Order Management Routing Scheduling Vehicle Tracking
Integrations QuickBooks Online QuickBooks Online Advanced	Integrations QuickBooks Online QuickBooks Online Advanced View All 3 Integrations
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