Cygnus

Cygnus

Swan Retail
SOLVR

SOLVR

Startek POS
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About

Cygnus is a fast, powerful, and fully integrated point-of-sale system designed to centralize in-store transactions and unify the customer experience. With every type of customer order and payment supported, flexible promotions and discounts, a fully customizable user interface and receipts, and clear, detailed reporting, it delivers industry-grade functionality. It is intuitive and app-like, enabling efficient transaction flows across fixed checkout points or mobile service points on the shop floor. Cygnus operates in an offline mode when needed, syncing real-time customer, stock, loyalty, accounts, orders, and gift-card data when connectivity returns. It supports omnichannel loyalty, displaying cross-channel purchase history and reward balances at the till, so operators can advise customers during checkout. Its key strengths include minimal taps for transactions (accelerating checkout flow) and genuine high-throughput capability.

About

Complete Cloud Base Software for Retail or Restaurant. Can be acquired with one time payment $1000 or Financial payment of $40/month for 3 years. Sold Exclusively with STARTEK hardware and equipment. SOLVR™ Retail: Unlimited Products and Categories Stock Control User Management Theft Prevention Back Office Shelf Life Barcode generator Promotions Unlimited Employee Accounts Reports Low Stock Warnings X,Y,Z Reports Discounts Multi Store Multi Currency Customer Accounts Loyalty Program Easy Accounting Offline Mode And more.. SOLVR™ Restaurant: Real Time Inventory Cloud Back Office Multi Store Table Plan Floor Management Color Code for Table status Split Bill Waiter APP Multiple Menus Easy Topping management Multi Price Products Stock Control Online Reservation and booking Loyalty Program Discounts and Promotions Kitchen Printing Card Payments Multi Store Kitchen print in chefs own language Offline Mode And more…

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Retailers with physical checkouts needing a solution to manage customer data, loyalty and stock management

Audience

Restaurants and retailers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$40
$40/mo*** for 3 years only. Nothing to add afterwards.
Can be be paid in one payment of $949.99 and not extra cost , neither monthly or yearly !
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.7 / 5
ease 1.7 / 5
features 2.3 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing at all piece of crap. They will go into your account without your concern and deduct money. For doing very much nothing.
  • I never found any, it was too good to be true. Telephone call sounded good but it all fell apart once I placed the order.
  • I love the idea of a POS system with a one time payment for the software, or having the option of a monthly payment. It's pretty simple to use. Easy to organize your system.

Cons

  • Nothing at all. Just taking your money for nothing.
  • They are very deceptive to make the sale and refuse to reply to any call after the sale. They make false claims to sell equipment. They never reply to calls in a timely manner, very poor customer support. I do not recommend.
  • Hard to set up initially. There is ZERO documentation. And only a few how to videos on youtube. So if you run into problems you have to call their number which is only available during 9-5 hours. The printer is hard to set up. We have a 58 mm printer and it's extremely hard to read what is printed out, and our logo is pretty much unreadable. I think the One time Price tag for the software is a tad high for what you get.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Swan Retail
Founded: 2004
United Kingdom
www.swanretail.co.uk/epos/

Company Information

Startek POS
Founded: 2014
United States
thestartek.com

Alternatives

Alternatives

HisabOne Retail Suite

HisabOne Retail Suite

HisabOne (Private) Limited
Cygnus

Cygnus

Swan Retail
MyPOS Connect

MyPOS Connect

Tri-City Retail Systems
HisabOne POS

HisabOne POS

HisabOne (Private) Limited
Lightning Online POS

Lightning Online POS

Computer Perfect

Categories

Retail POS Systems Supported

Categories

Barcode Generators Supported
Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

American Express Go Not Supported
Elavon Not Supported
Fetchify Supported
First Data Not Supported
Fiserv Not Supported
Global Payments Not Supported
Heartland Payment Processing Not Supported
Ingenico AXIUM Not Supported
Klarna Supported
Omnisend Supported
Sage 100 Supported
Shopify Supported
Visa Click to Pay Not Supported
Visualsoft eCommerce Supported
WooCommerce Supported
ZeroBounce Supported

Integrations

American Express Go Supported
Elavon Supported
Fetchify Not Supported
First Data Supported
Fiserv Supported
Global Payments Supported
Heartland Payment Processing Supported
Ingenico AXIUM Supported
Klarna Not Supported
Omnisend Not Supported
Sage 100 Not Supported
Shopify Not Supported
Visa Click to Pay Supported
Visualsoft eCommerce Not Supported
WooCommerce Not Supported
ZeroBounce Not Supported
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