Cygnus

Cygnus

Swan Retail
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About

Cygnus is a fast, powerful, and fully integrated point-of-sale system designed to centralize in-store transactions and unify the customer experience. With every type of customer order and payment supported, flexible promotions and discounts, a fully customizable user interface and receipts, and clear, detailed reporting, it delivers industry-grade functionality. It is intuitive and app-like, enabling efficient transaction flows across fixed checkout points or mobile service points on the shop floor. Cygnus operates in an offline mode when needed, syncing real-time customer, stock, loyalty, accounts, orders, and gift-card data when connectivity returns. It supports omnichannel loyalty, displaying cross-channel purchase history and reward balances at the till, so operators can advise customers during checkout. Its key strengths include minimal taps for transactions (accelerating checkout flow) and genuine high-throughput capability.

About

Simplicity is built into everything about Propello Point of Sale. Get up and running quickly and see immediate value. Train your staff in just minutes. Speed checkout with easy access to product and customer info. Reward loyal customers with personalized offers. Work offline when the Internet is down. Get affordable, secure, and comprehensive payment solutions. Epicor Payment Gateway powers over 1 million transactions from more than 10,000 locations daily. Save your staff hours of taking inventory, and make sure you always have what you need. Propello gives you to the tools to stay organized, shrink carrying costs, and build your margins. A consistent, complete retail solution for connecting with customers when and where they shop. Respond to trends and issues quickly with a clear, 360-degree view of what's happening in your stores. Collect and analyze data to better serve your customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers with physical checkouts needing a solution to manage customer data, loyalty and stock management

Audience

Independent retailers looking for a POS solution to grow their business and automate their operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Not very much at all! The very few highlights are drowned out by the bugs in the system! Each morning you hold your breath to see if it will even boot up. When it does that's usually where the problems begin. Changing retail prices is merely ok and that is the only high point.

Cons

  • Clumsy and full of bugs. Tends to lock up without any apparent reason. Epicor constantly makes updates which usually means the items that were working will no longer work! We have features that helped sell us on the system that they still can't make work 1 year into this experiment!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Swan Retail
Founded: 2004
United Kingdom
www.swanretail.co.uk/epos/

Company Information

Epicor
Founded: 1972
United States
www.epicor.com/en-us/industry-productivity-solutions/retail/platforms/propello/

Alternatives

Alternatives

Paladin POS

Paladin POS

Paladin Data Corporation
Eticadata

Eticadata

Eticadata Software
HisabOne Retail Suite

HisabOne Retail Suite

HisabOne (Private) Limited
MyPOS Connect

MyPOS Connect

Tri-City Retail Systems
Lightning Online POS

Lightning Online POS

Computer Perfect

Categories

Retail POS Systems Supported

Categories

Point of Sale Supported
Retail ERP Supported
Retail POS Systems Supported

Integrations

BarTender Not Supported
Fetchify Supported
Klarna Supported
Lockstep Not Supported
Omnisend Supported
Phocas Software Not Supported
Sage 100 Supported
Sage CRM Not Supported
Shopify Supported
StreetWise CADlink Not Supported
Visualsoft eCommerce Supported
WooCommerce Supported
ZeroBounce Supported

Integrations

BarTender Supported
Fetchify Not Supported
Klarna Not Supported
Lockstep Supported
Omnisend Not Supported
Phocas Software Supported
Sage 100 Not Supported
Sage CRM Supported
Shopify Not Supported
StreetWise CADlink Supported
Visualsoft eCommerce Not Supported
WooCommerce Not Supported
ZeroBounce Not Supported
Claim Cygnus and update features and information
Claim Cygnus and update features and information
Claim Epicor Propello and update features and information
Claim Epicor Propello and update features and information