Cygen

Cygen

Cygen Consulting
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About

Cygen is a comprehensive restaurant, retail, salon outlet management software solution with optional cloud portal. Cygen ERP/Reports are the web portal access for remote outlet management, multiple outlet management, supports different platforms like Windows, Linux, Android, iOS. Here you can avail of premium eCommerce templates at free of cost just click and build your eCommerce website easily and sell your products online. Here you can avail of one-stop solutions for the following Ecommerce categories. 1.) Retail POS 2.) Fashion Store POS 3.) POS for Restaurant 4.) POS for Grocery Store 5.) POS for Shop 6.) POS for Enterprises 7.) POS for Spare Parts 8.) POS for Flower Store 9.) ERP Software 10.) Custom Ecommerce Software 11.) Custom Ecommerce Website and more.

About

One of the innovators in the EPOS market, XEPOS is a well established provider for over 10,000 businesses, with more and more coming each day. Over the years we have improved and fine tuned our software and hardware packages to be the perfect companion for a wide range of businesses and market sectors. With our online, cloud based software, we provide consistent updates in security and performance, as well as regular, timed updates with new and improved features. We cater to a variety of sectors and have specific tailormade software packages for retail, hospitality, takeaways, salons, gyms and dry cleaners. We also offer a range on products in addition to EPOS systems including integrated card machines, payment gateways, eCommerce websites and online ordering platforms. Not convinced? Choose XEPOS for your business and see for yourself. Our online and offline software packages are ideal for any business, and can help you in a variety of ways.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes that need a retail/restaurant management solution

Audience

Restaurants, retail, and hospitality businesses that need a POS solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact for pricing
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Its usability of software is very smooth and easily integrable software. Nice user interface and background interface of software.
  • It's working very good and very user friendly to use. I use this pos machine for my restaurant it makes very easy to handle orders and online ordering and table booking.

Cons

  • Everything is fine in POS billing. Cygen Consulting Pty Ltd is a good brand in Sydney Australia.
  • I would suggest to make some changes in color point of view in machine and nothing else from side to say.

Pros & Cons from Real Users

Pros

  • They will offer a good quote, they will promise the hardware is yours, they will promise 14 trial period, they will say there is no cancellation fees and no exit fee, but be aware. They will ignore all of it, you will pay a lot more extra hidden fees, and they will even roll you over to a new contract ignoring your written request to cancel. Do not get scammed by some cowboy company. The support is bad, and is run from home from somewhere in India, they will only pass you around and put you on hold. I would give 0 stars if I could. Don't take them for granted if you have been tricked, do like us, take them to court, trading standards and Ombudsman.
  • There is nothing good to say about this company or their software. I wish I had done some research on them before getting involved in them and I'm only writing this to warn and hopefully prevent others from ending up in the mess we have.

Cons

  • They will offer a good quote, they will promise the hardware is yours, they will promise 14 trial period, they will say there is no cancellation fees and no exit fee, but be aware. They will ignore all of it, you will pay a lot more extra hidden fees, and they will even roll you over to a new contract ignoring your written request to cancel. Do not get scammed by some cowboy company. The support is bad, and is run from home from somewhere in India, they will only pass you around and put you on hold. I would give 0 stars if I could. Don't take them for granted if you have been tricked, do like us, take them to court, trading standards and Ombudsman Their software is not secure, will leak sensitive data and they have control over your business, asking you to provide passwords to operate.
  • It is painfully unresponsive and the company themselves are scammers who will trick you into paying never ending charges despite assurances that they would not. Don't take my word for it check them out on Reddit and Trustpilot too.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Cygen Consulting
Founded: 2019
Australia
cygen.com.au

Company Information

XEPOS
United Kingdom
xepos.co.uk

Alternatives

Dhru ERP

Dhru ERP

Dhru

Alternatives

Retail Man POS

Retail Man POS

Ezisolution Systems
OVVI POS

OVVI POS

OVVI
Lightspeed Retail

Lightspeed Retail

Lightspeed
OVVI POS

OVVI POS

OVVI
ShopKeep

ShopKeep

Lightspeed
Fidelity EPoS

Fidelity EPoS

Fidelity Systems

Categories

ERP Supported
Point of Sale Supported
Restaurant POS Supported
Retail Management Supported
Retail POS Systems Supported
Salon Supported

Categories

Online Ordering Supported
Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Not Supported
eCommerce Integration Supported
Electronic Signature Not Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

ERP Features

Accounting Integration Supported
Accounting Management Supported
CRM Supported
Dashboard Supported
Distribution Management Supported
Enterprise Asset Management Supported
Financial Management Not Supported
HR Management Not Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Not Supported
Sales Management Supported
Supply Chain Management Supported
Warehouse Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Not Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Retail Management Features

Commission Management Not Supported
CRM Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Not Supported
Loyalty Program Not Supported
Mail Order Not Supported
Merchandise Management Not Supported
Multi-Location Not Supported
Order Management Not Supported
Purchase Order Management Supported
Reporting/Analytics Not Supported
Returns Management Not Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Recurring Appointments Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Integrations

No info available.

Integrations

No info available.
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