Cumulus Retail vs. RetailEdge Comparison


Cumulus Retail Celerant Technology	RetailEdge High Meadow Business Solutions	+	+
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About An eCommerce and retail point of sale system for small businesses that works well and works right. Keep a complete pulse on your business and make downtime a thing of the past with Cumulus’ ‘Always On’ retail point of sale systems. Unlike most retail cloud POS solutions, Cumulus ensures reliability at the point-of-sale should internet connectivity go down, letting you carry on with processing sales and all point-of-sale functions. Operate your store and web as one with cross-channel products, pricing and promotions using Cumulus eCommerce™ an advanced eCommerce and ePOS system solution specifically designed for small-to-mid sized retailers. Easily create and modify products for your retail store and eCommerce site with Cumulus’ advanced product management features, such as vendor catalog imports, tag printing, three-dimensional matrices and more. Track real-time sales data from all channels in a single database using Cumulus’ Customer Relationship Management (CRM).		About RetailEdge is an easy to use and feature-rich point of sale (POS) and inventory management software solution for retail businesses. RetailEdge offers multi-location support, credit card processing, website integration, mobile POS, and gift card management capabilities within a suite. The solution supports secure and mobile payments like EMV and Apple Pay and integrates with multiple e-commerce platforms for efficient order processing and price updates. RetailEdge was developed in June of 1989 to provide a powerful, flexible, full-featured POS software and hardware solution at a reasonable price that is easy to install, use, and configure, but also affordable to maintain and run. We strongly believe that a good POS solution, in addition to providing great features for a low price, must be supported well. So we have developed a strong support system that provides a backbone of local resellers and quick access to US-based Tier 3 (highest) level support.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small to medium-sized retailers searching for a Point of Sale and eCommerce solution		Audience Caters to small and mid-sized retailers with multiple locations who require a reliable point of sale and inventory management software solution.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $125 per month Free Version Not Supported Free Trial Not Supported		Pricing $495.00/one-time RetailEdge Version 8.2 Point of Sale Software - $495 Client Workstation - $225 Mobile Syncing Island Workstation - $450 Enhanced Support Plan (Extended Support Hours) - $45/month (optional) Monthly Updates Plan - $5 per workstation/month (optional) Multi-Location Synchronization Software - $950 RetailEdge API Server - Free with Cloud Services Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.6 / 5 features 4.7 / 5 design 4.6 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Upgrade from AmmoReady / Gearfire ease of use great support team (Nate is the man) product is able to grow with your business. Nathan offers customer service. always spot and response fast to my tickets and emails. Great communication. Celerant stepped it up. Ethan Perez bridges goals; Shruti & Deborah drive success; future looks bright. Incredible support we’ve received from Bobby. From the moment he reached out to introduce himself, he’s gone above and beyond in helping us catch up. I am a new user to Cumulus and have nothing but rave reviews. The ease of use of the software is outstanding(so far). The support that i receive is far above top notch. My implementation team that consists of Kimberly Mano, Nathan Gilbert and Scott Ward are very supportive and continue to be an invaluable resource to me as I grow my business. Cons Not a true custom website creating sellable products takes many steps iOS seems to have issues. UI is not intuitive without training. Ticket system is handle in India, so there's a language barrier. In the past, we had some concerns, but the recent changes made by Celerant have been impressive. None, support is very helpful solving if we have any report with any reports! As a new user, my challenge is really about learning the full functionalities of the back office and the software. However, the Cumulus team has continued to point me in the right direction and is supportive through each step.		Pros from Real Users Pros I have been using RetailEdge (RE) for 15 years to help manage my small business. RE is a fantastic database that allows for multi-faceted reports to assist with decision making to manage and grow my business. Need tech support? They are there for you! And yes a real human will be assisting you. You guys are great! RE is always updating their system to accommodate any needs you may want or need and at a reasonable price. So glad I chose your product over other competitors. Thank you :) The soft is easy to use, it is reliable, easy to use, the back office features really amazes me and the support bus on point. Extremely simple to set up and use, customer service very understanding and super fast to response, very well priced, loaded with amazing features, one time payment. Isaac guided me through my mistakes, and he advised me in a professional way until he fixed them. Thank you Isaac. The support and sales teams are responsive. They go above and beyond and the product is constantly evolving based on users' input. There are is not a huge investment and all your data can be exported to Excel. This was a huge influence as I was unsure when starting my business what type of system I would actually need. If I changed my mind I could transfer data. After 10 years I have not changed my mind. Very low monthly fees and great customer service. Easy to learn. Easy to customize to my unique store. Multiple locations all can seen from any location. Support team Is GREAT and fast to return call and questions. Many options available, easy to use, lots of reports to create different type of reports for different task. I love how customizable RE is, their customer support is top notch, and their pricing is unmatched. Plus, it's super easy to use, and has proven reliable for the 5 years I've had it, so far! With 0 experience in using POS software this program was super easy to install, setup, and use! Customer Service is excellent, they answer any questions you have!
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Celerant Technology Founded: 1999 United States www.celerant.com/products/cumulus-retail/		Company Information High Meadow Business Solutions Founded: 1989 United States retailedge.com
Alternatives Jesta Vision Suite Jesta I.S.		Alternatives POS Nation
Bravo POS for Gun Stores Bravo Store Systems		ARBA Retail Systems
Trident 1		Perfect Point of Sale System SARU TECH
Members Only / Non-Profit Members Only Software		NurseryOS InfoTouch
CumulusGate Licensing CumulusGate View All		Loyverse POS Loyverse View All
Categories Apparel Management Supported Collections Management Supported eCommerce Supported Firearms Supported Furniture Store Supported Museum Supported Point of Sale Supported Retail Management Supported Retail POS Systems Supported		Categories Apparel Management Supported Consignment Supported Convenience Store Supported Customer Loyalty Supported Garden Center Supported Inventory Control Supported Inventory Management Supported Payment Processing Supported Point of Sale Supported Retail Management Supported Retail POS Systems Supported Winery Supported
Apparel Management Features Billing & Invoicing Supported Catalog Management Supported Inventory Management Supported Materials Management Not Supported Order Management Supported Product Management Supported Production Management Supported Purchasing Supported Returns Management Supported Shipping Management Supported Supplier Management Supported Supply Chain Management Supported Time and Action (TNA) Calendar Not Supported Warehouse Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Not Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Retail POS Systems Features Barcode Scanning Supported Commission Management Supported Discount Management Supported eCommerce Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Support Supported Pricing Management Supported Returns Tracking Supported Sales Tracking Supported Touch Screen Supported Show More Features Firearms Features Accounting / ERP Not Supported Analytics / Reporting Not Supported ATF Compliance Supported Audit Trail Not Supported Background Check Not Supported Barcode Scanning / Printing Not Supported CRM Not Supported eCommerce / Online Sales Supported Electronic 4473 Supported Electronic Bound Book Supported eZ Check Verification Not Supported FFL Supported For Shooting Instructors Not Supported For Shooting Ranges Supported Inventory Management Supported Point of Sale (POS) Supported Purchasing / Procurement Not Supported Museum Features Collections Management Supported Event Management Not Supported Exhibit Management Not Supported Gift Shop POS Supported Grant Management Not Supported Insurance Management Not Supported Membership Management Supported Ticketing Not Supported		Apparel Management Features Billing & Invoicing Supported Catalog Management Not Supported Inventory Management Supported Materials Management Not Supported Order Management Supported Product Management Supported Production Management Not Supported Purchasing Supported Returns Management Supported Shipping Management Not Supported Supplier Management Not Supported Supply Chain Management Not Supported Time and Action (TNA) Calendar Not Supported Warehouse Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Retail Management Features Commission Management Supported CRM Not Supported eCommerce Supported Email Marketing Not Supported Employee Management Not Supported Loyalty Program Supported Mail Order Not Supported Merchandise Management Supported Multi-Location Supported Order Management Supported Purchase Order Management Supported Reporting/Analytics Supported Returns Management Supported Retail POS Systems Features Barcode Scanning Supported Commission Management Supported Discount Management Supported eCommerce Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Support Supported Pricing Management Supported Returns Tracking Supported Sales Tracking Supported Touch Screen Supported Show More Features Consignment Features Consignor Management Supported Customer Database Supported Employee Management Supported Inventory Management Supported Loyalty Program Supported Point of Sale (POS) Supported Pricing Optimization Supported Convenience Store Features Deli / Restaurant Management Not Supported Employee Management Not Supported Fuel Management Not Supported Fuel POS Not Supported Grocery POS Supported Inventory Management Supported Lottery Management Supported Loyalty Program Supported Multi-Store Supported Price Book Supported Retail Management Supported Single Store Supported Customer Loyalty Features Corporate Memberships Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Garden Center Features Billing & Invoicing Supported Customer Management Supported Inventory Management Supported Purchase Order Management Supported Returns Management Supported Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Not Supported Item Management Supported Order Management Supported Procurement Management Not Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Supported Kitting Supported Manufacturing Inventory Management Not Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Not Supported Warehouse Management Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Supported Online Payments Not Supported POS Transactions Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported Winery Features Barrel Management Not Supported Billing & Invoicing Supported Cellar Management Not Supported Inventory Management Supported Order Management Supported Point of Sale (POS) Supported Production Tracking Not Supported Vineyard Management Not Supported Wine Club Management Supported
Integrations QuickBooks Online Supported Shopify Supported Worldpay Supported Amazon Supported Appriss Engage Supported Appriss Secure Supported CardConnect Not Supported ClearSale Supported Credova Supported Facebook Supported FastBound Supported Fortis Supported Global Payments Supported PayPal Supported QuickBooks Desktop Pro Not Supported Quivers Supported Shift4 Supported ShipEngine Supported TSYS Not Supported Twilio Supported Show More Integrations View All 29 Integrations		Integrations QuickBooks Online Supported Shopify Supported Worldpay Supported Amazon Not Supported Appriss Engage Not Supported Appriss Secure Not Supported CardConnect Supported ClearSale Not Supported Credova Not Supported Facebook Not Supported FastBound Not Supported Fortis Not Supported Global Payments Not Supported PayPal Not Supported QuickBooks Desktop Pro Supported Quivers Not Supported Shift4 Not Supported ShipEngine Not Supported TSYS Supported Twilio Not Supported Show More Integrations View All 8 Integrations
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