OnArrival

OnArrival

Cvent
4.7 out of 5 stars
+
+

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About

Cuemark is a web-based event registration and on-site check-in platform for congress organizers, event agencies, associations, and corporate event teams. Organizers create a hosted event website, build registration forms and ticket types, issue QR tickets, and manage attendee lists, hotel room blocks, rooming lists, and event programs. On event day, staff use browser-based desk and scanning links on phones or laptops to check attendees in and print badges on standard printers; self-service kiosk links let attendees scan or enter their email to print badges. The platform also provides Excel/CSV imports, discount codes, attendance certificates, live entry reports, team roles, and optional live streaming. Higher plans include program tracks, speakers, and AI-assisted page drafting, translation, and attendee Q&A. Pricing is per event, with no annual contract or ticket commission.

About

OnArrival attendee check-in eliminates long lines and badge stuffing while syncing automatically across the Cvent platform. First impressions are critical for your attendees and guests. OnArrival has an option for a contactless check-in to further minimize staffing as well as crowding. OnArrival's kiosk mode will impress your attendees and help reduce your staffing needs onsite. Your guests can register at a safe distance, check-in with the Cvent Event App or Apple Wallet, pay fees, and print their name badge. OnArrival helps eliminate badge tables by connecting mobile tablets to print badges wirelessly. OnArrival supports a variety of printer and badge types that even include plastic. Simple or advanced, it's up to how you would like to brand your event.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Congress organizers, event agencies, associations, and corporate event teams.

Audience

Event organizers that want a check-in solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99/event
Starter is $99 per event for up to 150 attendees; Professional is $349 per event for up to 750; Premium is $899 per event for up to 3,000. Packages cover one event from setup through 30 days after event day. The first event is free for up to 25 attendees. Enterprise is custom-priced. Live streaming is an optional add-on at $149 per event for one room and $79 per extra room. Agency packs of 5, 10, or 20 events are discounted 15–30%. Prices are billed in USD; no annual contract or ticket commission.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Makes check in quick and easy. Easy to register walk ins and/or update registered guests before printing the badge. Attendees love the experience. Love the fact you can do contactless/touchless. Multiple kiosks and printers keep the crowd / lines moving.
  • Check-in is quick and easy with OnArrival. I could not recommend it enough. Attendees also enjoy the experience.
  • I like that it can be contactless/touchless, integrated with registration, register walk ins, take payment, multiple kiosks keep crowd moving.
  • OnArrival helps with managing the day of operations for our events. It provides an exceptional user experience for everyone to check in with a kiosk, adjust and review their badge, and record their attendance to get accurate CPE credits.
  • Very user friendly for an account user. Easy to get through and fast. The support given on OnArrival is exceptional!

Cons

  • Glitchy - sometimes router goes out and have to reset. Printers get jammed frequently and have to reset. Price is a little high when you have to purchase license, hardware and badge stock for every event.
  • The only con is the price of use and potential technology issues.
  • Glitchy, have to uninstall and reinstall between uses.
  • No negatives related to OnArrival. Recommend purchasing as a bundle from Cvent rather than buying components separately.
  • To print in color as a basic package would be nice.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cuemark
Founded: 2026
Türkiye
cuemarkevent.com

Company Information

Cvent
Founded: 1999
United States
www.cvent.com/en/event-marketing-management/onarrival-event-check-in-software

Alternatives

Alternatives

Expo Pass

Expo Pass

4.9 out of 5 stars
Evenium Net

Evenium Net

Evenium

Categories

Event Check In Supported
Event Registration Supported

Categories

Event Check In Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Not Supported
Data Synchronization Not Supported
Guest List Management Not Supported
Guest List Search Not Supported
Lead Capture Supported
Multi-Event Not Supported
QR Codes Not Supported
Reporting/Analytics Supported
Ticketing Not Supported

Integrations

Mollie Supported
PayPal Supported
Stripe Supported
Swapcard Not Supported
Zapier Supported

Integrations

Mollie Not Supported
PayPal Not Supported
Stripe Not Supported
Swapcard Supported
Zapier Not Supported
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