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About

Trusted by entertainment brands, sports teams, e-tailers and government agencies the world over, CrowdHandler’s virtual waiting room protects your application and ensures fairness during peak-load. Keep track of your queues, and your site performance too. Our dashboard tells you everything you need to know about the state of your application. Build excitement around scarcity. Countdown to your drop, and treat your fans fairly, by randomizing positions at the critical moment. One in one out, rate-limiting or priority access. Protect your whole domain or just one URL. Integrate at the edge, or with our API — CrowdHandler works the way you need it.

About

Protect your websites, mobile applications, and APIs from automated attacks without affecting the flow of business-critical traffic. Bad bots affect your business by committing online fraud through account takeover or competitive price scraping. Reduce the adverse business impact and remove bad bot traffic with Imperva’s Advanced Bot Protection. Transform your online business performance with Advanced Bot Protection. Flexible deployment options meet your specific business needs. Use Imperva’s Cloud Application Security platform or a Connector to popular technology stacks. Advanced Bot Protection gives visibility and control over human, good bot, and bad bot traffic without imposing friction on legitimate users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an online waiting room and virtual queuing service

Audience

Companies interested in a bot protection platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$190 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Worked very well day of the actual event. No issues leveraging it as a waiting room for customers at all.
  • Handling high volumes of website traffic while ensuring optimal server performance and preventing overload.
  • It’s simple, reliable, and did exactly what we needed during several major event launches. Our site caps around 1,000 concurrent users, and CrowdHandler handled everything above that limit smoothly. Setup through Cloudflare Edge Workers was quick, and support from Jake and his team was excellent. The custom waiting room template integrated cleanly into our site and gave users a smooth queue experience during peak demand.
  • This waiting room is one of the most affordable options on the market. It works well, is easy to integrate even with Cloudflare (thanks to the tutorials available on their website), and is quite intuitive. What really makes me give it 5 stars, though, is the support. The team is incredibly helpful, open to feedback, and always ready to assist in the best possible way.
  • Super easy to use, reasonable pricing. We like that there is a feature to customize the waiting room

Cons

  • Didn't have an issues with the product, no major cons here.
  • A bit expensive but working very well overall, I recommend
  • I wish their Standard plan tier included IP whitelisting. It would make it easier to exclude internal staff and partners from the queue during testing and launch monitoring.
  • Some features could be improved or expanded to make the service even more complete.
  • No cons, the system is very easy to use, highly recommend

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

CrowdHandler
Founded: 2020
United Kingdom
www.crowdhandler.com

Company Information

Imperva
Founded: 2002
United States
www.imperva.com/products/advanced-bot-protection-management/

Alternatives

Queue-it

Queue-it

Queue-it ApS

Alternatives

Imperva WAF

Imperva WAF

Imperva
Simple Queue

Simple Queue

Simple Servers

Categories

Categories

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Not Supported
Web Threat Management Not Supported
Web Traffic Reporting Supported

Integrations

.NET Supported
AT&T Alien Labs Open Threat Exchange Not Supported
Amazon CloudFront Supported
Cloudflare Supported
EdgeWorkers Supported
JavaScript Supported
Node.js Supported
Optiv Managed XDR Not Supported
PHP Supported
Qualys WAS Not Supported
Sendmail Not Supported
Shopify Supported
WooCommerce Supported
WordPress Supported
iSecurity AP-Journal Not Supported

Integrations

.NET Not Supported
AT&T Alien Labs Open Threat Exchange Supported
Amazon CloudFront Not Supported
Cloudflare Not Supported
EdgeWorkers Not Supported
JavaScript Not Supported
Node.js Not Supported
Optiv Managed XDR Supported
PHP Not Supported
Qualys WAS Supported
Sendmail Supported
Shopify Not Supported
WooCommerce Not Supported
WordPress Not Supported
iSecurity AP-Journal Supported
Claim CrowdHandler and update features and information
Claim CrowdHandler and update features and information
Claim Imperva Advanced Bot Protection and update features and information
Claim Imperva Advanced Bot Protection and update features and information