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About

Trusted by entertainment brands, sports teams, e-tailers and government agencies the world over, CrowdHandler’s virtual waiting room protects your application and ensures fairness during peak-load. Keep track of your queues, and your site performance too. Our dashboard tells you everything you need to know about the state of your application. Build excitement around scarcity. Countdown to your drop, and treat your fans fairly, by randomizing positions at the critical moment. One in one out, rate-limiting or priority access. Protect your whole domain or just one URL. Integrate at the edge, or with our API — CrowdHandler works the way you need it.

About

Unprotected web applications and APIs are the easiest point of entry for hackers and vulnerable to a number of attack types. FortiWeb's AI-enhanced and multi-layered approach protects your web apps from the OWASP Top 10 and more. FortiWeb ML customizes the protection of each application, providing robust protection without requiring the time-consuming manual tuning required by other solutions. With ML, FortiWeb identifies anomalous behavior and, more importantly, distinguishes between malicious and benign anomalies. The solution also features robust bot mitigation capabilities, allowing benign bots to connect (e.g. search engines) while blocking malicious bot activity. FortiWeb also features API discovery and security, as well as threat analytics to identify meaningful security incidents. FortiWeb is available as an appliance, VM, and fully featured WAF-as-a-Service - which is available to trial and purchase in most cloud marketplaces.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an online waiting room and virtual queuing service

Audience

Security practitioners, DevOps, and DevSecOps

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$190 per month
Free Version Supported
Free Trial Supported

Pricing

$30/mo for 1 app on SaaS
Pricing is determined by product implementation type and consumption options.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Worked very well day of the actual event. No issues leveraging it as a waiting room for customers at all.
  • Handling high volumes of website traffic while ensuring optimal server performance and preventing overload.
  • It’s simple, reliable, and did exactly what we needed during several major event launches. Our site caps around 1,000 concurrent users, and CrowdHandler handled everything above that limit smoothly. Setup through Cloudflare Edge Workers was quick, and support from Jake and his team was excellent. The custom waiting room template integrated cleanly into our site and gave users a smooth queue experience during peak demand.
  • This waiting room is one of the most affordable options on the market. It works well, is easy to integrate even with Cloudflare (thanks to the tutorials available on their website), and is quite intuitive. What really makes me give it 5 stars, though, is the support. The team is incredibly helpful, open to feedback, and always ready to assist in the best possible way.
  • Super easy to use, reasonable pricing. We like that there is a feature to customize the waiting room

Cons

  • Didn't have an issues with the product, no major cons here.
  • A bit expensive but working very well overall, I recommend
  • I wish their Standard plan tier included IP whitelisting. It would make it easier to exclude internal staff and partners from the queue during testing and launch monitoring.
  • Some features could be improved or expanded to make the service even more complete.
  • No cons, the system is very easy to use, highly recommend

Pros & Cons from Real Users

Pros

  • The services is delivered literally in a matter of minutes. Extremely easy to configure and support. State of the art technology that saves lives.

Cons

  • The admin interface does not render very well on iPad screens.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CrowdHandler
Founded: 2020
United Kingdom
www.crowdhandler.com

Company Information

Fortinet
Founded: 2000
United States
www.fortinet.com/products/web-application-firewall/fortiweb.html

Alternatives

Queue-it

Queue-it

Queue-it ApS

Alternatives

FortiGate NGFW

FortiGate NGFW

Fortinet
Palo Alto Networks Strata

Palo Alto Networks Strata

Palo Alto Networks
Simple Queue

Simple Queue

Simple Servers

Categories

Categories

Web Application Firewalls (WAF) Features

Access Control / Permissions Not Supported
Alerts / Notifications Not Supported
Automate and Orchestrate Security Not Supported
Automated Attack Detection Supported
Dashboard Not Supported
DDoS Protection Supported
IP Reputation Checking Not Supported
Managed Rules Supported
OWASP Protection Supported
Reporting / Analytics Supported
Secure App Delivery Not Supported
Server Cloaking Not Supported
Virtual Patching Not Supported
Zero-Day Attack Prevention Supported

Integrations

.NET Supported
Amazon CloudFront Supported
Azure Marketplace Not Supported
Cloudflare Supported
EdgeWorkers Supported
FortiADC Not Supported
FortiGSLB Cloud Not Supported
FortiGate NGFW Not Supported
FortiGuard Antivirus Service Not Supported
Fortinet Not Supported
ImmuniWeb Not Supported
JavaScript Supported
LiveAssurance Not Supported
Node.js Supported
Opinnate Not Supported
PHP Supported
Shopify Supported
WooCommerce Supported
WordPress Supported

Integrations

.NET Not Supported
Amazon CloudFront Not Supported
Azure Marketplace Supported
Cloudflare Not Supported
EdgeWorkers Not Supported
FortiADC Supported
FortiGSLB Cloud Supported
FortiGate NGFW Supported
FortiGuard Antivirus Service Supported
Fortinet Supported
ImmuniWeb Supported
JavaScript Not Supported
LiveAssurance Supported
Node.js Not Supported
Opinnate Supported
PHP Not Supported
Shopify Not Supported
WooCommerce Not Supported
WordPress Not Supported
Claim CrowdHandler and update features and information
Claim CrowdHandler and update features and information
Claim Fortinet FortiWeb Web Application Firewall and update features and information
Claim Fortinet FortiWeb Web Application Firewall and update features and information