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About

Trusted by entertainment brands, sports teams, e-tailers and government agencies the world over, CrowdHandler’s virtual waiting room protects your application and ensures fairness during peak-load. Keep track of your queues, and your site performance too. Our dashboard tells you everything you need to know about the state of your application. Build excitement around scarcity. Countdown to your drop, and treat your fans fairly, by randomizing positions at the critical moment. One in one out, rate-limiting or priority access. Protect your whole domain or just one URL. Integrate at the edge, or with our API — CrowdHandler works the way you need it.

About

Unprotected web applications and APIs are the easiest point of entry for hackers and vulnerable to a number of attack types. FortiWeb's AI-enhanced and multi-layered approach protects your web apps from the OWASP Top 10 and more. FortiWeb ML customizes the protection of each application, providing robust protection without requiring the time-consuming manual tuning required by other solutions. With ML, FortiWeb identifies anomalous behavior and, more importantly, distinguishes between malicious and benign anomalies. The solution also features robust bot mitigation capabilities, allowing benign bots to connect (e.g. search engines) while blocking malicious bot activity. FortiWeb also features API discovery and security, as well as threat analytics to identify meaningful security incidents. FortiWeb is available as an appliance, VM, and fully featured WAF-as-a-Service - which is available to trial and purchase in most cloud marketplaces.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of an online waiting room and virtual queuing service

Audience

Security practitioners, DevOps, and DevSecOps

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$190 per month
Free Version
Free Trial

Pricing

$30/mo for 1 app on SaaS
Pricing is determined by product implementation type and consumption options.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Handling high volumes of website traffic while ensuring optimal server performance and preventing overload.
  • It’s simple, reliable, and did exactly what we needed during several major event launches. Our site caps around 1,000 concurrent users, and CrowdHandler handled everything above that limit smoothly. Setup through Cloudflare Edge Workers was quick, and support from Jake and his team was excellent. The custom waiting room template integrated cleanly into our site and gave users a smooth queue experience during peak demand.
  • This waiting room is one of the most affordable options on the market. It works well, is easy to integrate even with Cloudflare (thanks to the tutorials available on their website), and is quite intuitive. What really makes me give it 5 stars, though, is the support. The team is incredibly helpful, open to feedback, and always ready to assist in the best possible way.
  • Super easy to use, reasonable pricing. We like that there is a feature to customize the waiting room
  • It was Easy to install and configure on our website. Support is great and the real time settings adjustment are perfect.

Cons

  • A bit expensive but working very well overall, I recommend
  • I wish their Standard plan tier included IP whitelisting. It would make it easier to exclude internal staff and partners from the queue during testing and launch monitoring.
  • Some features could be improved or expanded to make the service even more complete.
  • No cons, the system is very easy to use, highly recommend
  • Quite pricey if you are dealing large volumes of traffic and need all the features.

Pros & Cons from Real Users

Pros

  • The services is delivered literally in a matter of minutes. Extremely easy to configure and support. State of the art technology that saves lives.

Cons

  • The admin interface does not render very well on iPad screens.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CrowdHandler
Founded: 2020
United Kingdom
www.crowdhandler.com

Company Information

Fortinet
Founded: 2000
United States
www.fortinet.com/products/web-application-firewall/fortiweb.html

Alternatives

Queue-it

Queue-it

Queue-it ApS

Alternatives

FortiGate NGFW

FortiGate NGFW

Fortinet
Palo Alto Networks Strata

Palo Alto Networks Strata

Palo Alto Networks

Categories

Categories

Web Application Firewalls (WAF) Features

Access Control / Permissions
Alerts / Notifications
Automate and Orchestrate Security
Automated Attack Detection
Dashboard
DDoS Protection
IP Reputation Checking
Managed Rules
OWASP Protection
Reporting / Analytics
Secure App Delivery
Server Cloaking
Virtual Patching
Zero-Day Attack Prevention

Integrations

.NET
Amazon CloudFront
Azure Marketplace
Cloudflare
EdgeWorkers
FortiADC
FortiGSLB Cloud
FortiGate NGFW
FortiGuard Antivirus Service
Fortinet
ImmuniWeb
JavaScript
LiveAssurance
Node.js
Opinnate
PHP
Shopify
WooCommerce
WordPress

Integrations

.NET
Amazon CloudFront
Azure Marketplace
Cloudflare
EdgeWorkers
FortiADC
FortiGSLB Cloud
FortiGate NGFW
FortiGuard Antivirus Service
Fortinet
ImmuniWeb
JavaScript
LiveAssurance
Node.js
Opinnate
PHP
Shopify
WooCommerce
WordPress
Claim CrowdHandler and update features and information
Claim CrowdHandler and update features and information
Claim Fortinet FortiWeb Web Application Firewall and update features and information
Claim Fortinet FortiWeb Web Application Firewall and update features and information