Crow Canyon Customer SupportCrow Canyon Software
|
||||||
Related Products
|
||||||
About
Crow, the language user interface for modern software, is a developer-focused platform that makes it easy to embed a fully functional AI copilot directly into your application with minimal effort. Instead of building a chatbot or copilot from scratch, wiring backend endpoints, designing UI, managing user state, handling context, and enabling tool calls, Crow handles all of that for you. You simply add a small script to your frontend, and Crow does the rest; it connects to your backend endpoints, converts registered APIs (via OpenAPI specs or endpoint URLs) into callable tools, and manages authentication so that AI-driven actions respect your existing user permissions. To give the copilot real context, Crow lets you ingest website content, documentation, or arbitrary files so the AI can answer domain-specific questions accurately. Once configured, the copilot can not only respond conversationally, but also execute actions, for example, reading or writing data.
|
About
Crow Canyon’s Office 365 & SharePoint Service Desk delivers an efficient way to manage requests from customers, clients, members or partners. Customers benefit from quick responses. Tracking ensures reliable follow-up. Provide your agents and support staff with an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop and that customers receive top-quality service. Provide your agents and support staff with an applications that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Software developers and product teams wanting a solution to add a powerful, actionable AI copilot to their product
|
Audience
Companies that need a customer support and service desk solution for SharePoint and Microsoft 365
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
|
Pricing
$2995 one-time payment
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationCrow
United States
www.usecrow.org
|
Company InformationCrow Canyon Software
Founded: 1999
United States
www.crowcanyon.com/sharepoint-applications/customer-support-software/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
|
||||||
Integrations
Legitbooster
Not Supported
Microsoft 365
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
MoreThanPanel
Not Supported
OpenAI
Supported
|
Integrations
Legitbooster
Supported
Microsoft 365
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
MoreThanPanel
Supported
OpenAI
Not Supported
|
|||||
|
|