Crow Canyon Customer Support

Crow Canyon Customer Support

Crow Canyon Software
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About

Crow, the language user interface for modern software, is a developer-focused platform that makes it easy to embed a fully functional AI copilot directly into your application with minimal effort. Instead of building a chatbot or copilot from scratch, wiring backend endpoints, designing UI, managing user state, handling context, and enabling tool calls, Crow handles all of that for you. You simply add a small script to your frontend, and Crow does the rest; it connects to your backend endpoints, converts registered APIs (via OpenAPI specs or endpoint URLs) into callable tools, and manages authentication so that AI-driven actions respect your existing user permissions. To give the copilot real context, Crow lets you ingest website content, documentation, or arbitrary files so the AI can answer domain-specific questions accurately. Once configured, the copilot can not only respond conversationally, but also execute actions, for example, reading or writing data.

About

Crow Canyon’s Office 365 & SharePoint Service Desk delivers an efficient way to manage requests from customers, clients, members or partners. Customers benefit from quick responses. Tracking ensures reliable follow-up. Provide your agents and support staff with an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop and that customers receive top-quality service. Provide your agents and support staff with an applications that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software developers and product teams wanting a solution to add a powerful, actionable AI copilot to their product

Audience

Companies that need a customer support and service desk solution for SharePoint and Microsoft 365

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$2995 one-time payment
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Crow
United States
www.usecrow.org

Company Information

Crow Canyon Software
Founded: 1999
United States
www.crowcanyon.com/sharepoint-applications/customer-support-software/

Alternatives

CrowsNest

CrowsNest

Flying Cloud

Alternatives

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Categories

AI Copilots Supported

Categories

Customer Service Supported
Service Desk Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Legitbooster Not Supported
Microsoft 365 Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
MoreThanPanel Not Supported
OpenAI Supported

Integrations

Legitbooster Supported
Microsoft 365 Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
MoreThanPanel Supported
OpenAI Not Supported
Claim Crow and update features and information
Claim Crow and update features and information
Claim Crow Canyon Customer Support and update features and information
Claim Crow Canyon Customer Support and update features and information