Cross-Border

Cross-Border

Pitney Bowes
Cross-Border Dujiaoshou SCRM

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Cross-Border:

About

Market to more customers in more countries with less effort. Our Cross-Border offering is a comprehensive solution, with built-in capabilities and services for marketing, localization, compliance, payments/fraud management, logistics, customer care, technical integration and ongoing global storefront operations. Pitney Bowes has the experience of partnering with the most leading brands and retailers, resulting in the lowest possible risk and complexity in operating cross-border eCommerce storefronts. Utilizing a web-based customer service tool for order-related questions and complete visibility into your customer’s cross-border ordering experience through reports and analytics. Works with configurable cross-border logistics partner like Pitney Bowes to provide multiple shipping options, localized return solutions, and customs clearance and handling. Provides a wide variety of local and alternative payment solutions, tax and duty quoting, and multiple language options.
Dujiaoshou SCRM:

About

Dujiaoshou SCRM is a cloud-based social CRM for businesses managing cross-border customer conversations. It brings accounts and messages from social and chat channels into a shared workspace, including WhatsApp, Telegram, LINE, Facebook, Instagram and other supported platforms. Teams can manage multiple accounts, view customer profiles and conversation histories, organize contacts with tags and notes, assign conversations and record follow-ups. Features include multilingual translation, AI-assisted replies, customer-service workflows, ticket management and operational analytics. The platform is designed for cross-border e-commerce and customer support, sales, marketing and operations teams communicating across channels and languages. It is available as a web application and Windows and macOS desktop clients; available channels and features depend on the service plan.
Cross-Border:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Dujiaoshou SCRM:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cross-Border:

Audience

eCommerce brands and businesses requiring a billing and payment application
Dujiaoshou SCRM:

Audience

Cross-border e-commerce, global customer service, sales, marketing and operations teams managing multiple social messaging accounts and multilingual customer conversations.
Cross-Border:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Dujiaoshou SCRM:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Cross-Border:

API

Offers API Not Supported
Dujiaoshou SCRM:

API

Offers API Not Supported
Cross-Border:

Screenshots and Videos

Dujiaoshou SCRM:

Screenshots and Videos

No images available
Cross-Border:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Dujiaoshou SCRM:

Pricing

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Version Not Supported
Free Trial Supported
Cross-Border:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software
Dujiaoshou SCRM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Cross-Border:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Dujiaoshou SCRM:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Cross-Border:

Company Information

Pitney Bowes
Founded: 1920
United States
www.pitneybowes.com/us/shipping-and-mailing/ecommerce/cross-border-logistics/retail.html
Dujiaoshou SCRM:

Company Information

Dujiaoshou SCRM
dujiaoshouai.com
Cross-Border:

Alternatives

Dujiaoshou SCRM:

Alternatives

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Dujiaoshou SCRM:
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Dujiaoshou SCRM:
Cross-Border:
Dujiaoshou SCRM:
Cross-Border:

Categories

eCommerce Supported
Dujiaoshou SCRM:

Categories

Social CRM Supported
Cross-Border:

eCommerce Features

Catalog Management Not Supported
Channel Management Not Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Supported
Cross-Border:

Integrations

Alchem-e Dashboard Supported
Instagram Not Supported
LINE Not Supported
Radius8 Welcomer Supported
Telegram Not Supported
WhatsApp Not Supported
Dujiaoshou SCRM:

Integrations

Alchem-e Dashboard Not Supported
Instagram Supported
LINE Supported
Radius8 Welcomer Not Supported
Telegram Supported
WhatsApp Supported
Cross-Border:
Claim Cross-Border and update features and information
Claim Cross-Border and update features and information
Dujiaoshou SCRM:
Claim Dujiaoshou SCRM and update features and information
Claim Dujiaoshou SCRM and update features and information