Cross-BorderPitney Bowes
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| Cross-Border | Dujiaoshou SCRM | |||||
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Related Products
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Cross-Border:
About
Market to more customers in more countries with less effort. Our Cross-Border offering is a comprehensive solution, with built-in capabilities and services for marketing, localization, compliance, payments/fraud management, logistics, customer care, technical integration and ongoing global storefront operations. Pitney Bowes has the experience of partnering with the most leading brands and retailers, resulting in the lowest possible risk and complexity in operating cross-border eCommerce storefronts. Utilizing a web-based customer service tool for order-related questions and complete visibility into your customer’s cross-border ordering experience through reports and analytics. Works with configurable cross-border logistics partner like Pitney Bowes to provide multiple shipping options, localized return solutions, and customs clearance and handling. Provides a wide variety of local and alternative payment solutions, tax and duty quoting, and multiple language options.
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Dujiaoshou SCRM:
About
Dujiaoshou SCRM is a cloud-based social CRM for businesses managing cross-border customer conversations. It brings accounts and messages from social and chat channels into a shared workspace, including WhatsApp, Telegram, LINE, Facebook, Instagram and other supported platforms. Teams can manage multiple accounts, view customer profiles and conversation histories, organize contacts with tags and notes, assign conversations and record follow-ups. Features include multilingual translation, AI-assisted replies, customer-service workflows, ticket management and operational analytics. The platform is designed for cross-border e-commerce and customer support, sales, marketing and operations teams communicating across channels and languages. It is available as a web application and Windows and macOS desktop clients; available channels and features depend on the service plan.
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Cross-Border:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Dujiaoshou SCRM:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Cross-Border:
Audience
eCommerce brands and businesses requiring a billing and payment application
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Dujiaoshou SCRM:
Audience
Cross-border e-commerce, global customer service, sales, marketing and operations teams managing multiple social messaging accounts and multilingual customer conversations.
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Cross-Border:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Dujiaoshou SCRM:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Cross-Border:
API
Offers API
Not Supported
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Dujiaoshou SCRM:
API
Offers API
Not Supported
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Cross-Border:
Screenshots and Videos |
Dujiaoshou SCRM:
Screenshots and VideosNo images available
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Cross-Border:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Dujiaoshou SCRM:
Pricing
$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Version
Not Supported
Free Trial
Supported
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Cross-Border:
Reviews/
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Dujiaoshou SCRM:
Reviews/
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Cross-Border:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Dujiaoshou SCRM:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Cross-Border:
Company InformationPitney Bowes
Founded: 1920
United States
www.pitneybowes.com/us/shipping-and-mailing/ecommerce/cross-border-logistics/retail.html
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Dujiaoshou SCRM:
Company InformationDujiaoshou SCRM
dujiaoshouai.com
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Cross-Border:
Alternatives |
Dujiaoshou SCRM:
Alternatives |
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Cross-Border:
Categories |
Dujiaoshou SCRM:
Categories |
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Cross-Border:
eCommerce Features
Catalog Management
Not Supported
Channel Management
Not Supported
CRM
Supported
Customer Accounts
Not Supported
Data Security
Supported
Email Marketing
Not Supported
Inventory Management
Not Supported
Kitting
Supported
Loyalty Program
Not Supported
Mobile Access
Supported
Multi-Store Management
Not Supported
Order Management
Not Supported
Product Configurator
Not Supported
Promotions Management
Not Supported
Returns Management
Not Supported
Reviews Management
Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Templates
Supported
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Cross-Border:
Integrations
Alchem-e Dashboard
Supported
Instagram
Not Supported
LINE
Not Supported
Radius8 Welcomer
Supported
Telegram
Not Supported
WhatsApp
Not Supported
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Dujiaoshou SCRM:
Integrations
Alchem-e Dashboard
Not Supported
Instagram
Supported
LINE
Supported
Radius8 Welcomer
Not Supported
Telegram
Supported
WhatsApp
Supported
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Cross-Border:
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Dujiaoshou SCRM:
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