Tracker

Tracker

TrackerRMS
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About

Serving more than 25,000 professionals, Crelate is the AI-powered Living Platform™ for modern recruiting. Built for high-performing teams across executive search, direct placement, and in-house talent teams, Crelate combines a powerful ATS, robust Recruiting CRM, and intelligent sourcing in a single, flexible platform. With agentic AI, customizable workflows, and real-time insights, Crelate helps teams activate their proprietary data, reduce tool sprawl, and solve strategic recruiting challenges at scale. Since 2012, our mission has been to grow lasting prosperity for all by empowering entrepreneurship and employment.

About

For all your sales and recruiting needs, Tracker helps you build better with a cloud-based all-in-one recruitment ATS and sales CRM solution. Perfect for all kinds of staffing and consulting businesses, Tracker helps firms grow by creating better relationships. From applicant sourcing and placement to employee onboarding, Tracker streamlines the entire recruitment workflow, increasing recruiter, candidate, and client success.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Internal corporate recruiting teams, staffing, executive search, recruiting agencies, and other specialized recruiting firms

Audience

Recruitment, consulting or in house staffing business in the professional services market.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$85.00/month/user
Essentials - $85 per user/month
Business - $119 per user/month
Business Plus - Custom Pricing
Enterprise - Custom Pricing
Free Version
Free Trial

Pricing

$75.00/month/user
$75.00/month/user
Additional Packages
$15.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.2 / 5
support 4.3 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.8 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Great CS team that is always ready to help. They really listen to their customers and will step in to make sure you can use the product to what you need.
  • Very user friendly - implementation was seamless and Crelate's customer support is amazing. I highly recommend this ATS.
  • Crelate has been an outstanding partner for our organization. From implementation through ongoing support, their team consistently responds to our needs quickly and efficiently. The software is intuitive and easy to use, enabling our team to double our recruiting and onboarding volume without adding additional staff. This level of growth simply wouldn’t have been possible without Crelate.
  • I've used Crelate now with 3 of my start-ups. I was on the implementation and buying team for one of these. I've been recruiting for 15 years and have used so many ATS systems, but Crelate has been by far the most user-friendly. Easy to use, explore, and customize. The reporting is clutch, and if/when I need help, the customer support team is quick to help and build the reports I'm looking for.
  • Crelate gives a lot of information on how to do things, as well as provides free webinars and breaks down the different features.
  • Best CRM that I have used to date. Once you realize this is a trie database-driven system, it is very powerful.

Pros & Cons from Real Users

Pros

  • Kristen responded immediately to my mobile app issue and resolved the problem promptly and professionally. Software/technology is only as good as the support behind it, and I have been very pleased with Kristen and Tracker overall during our first year of business. I definitely made the right choice.
  • I had someone managing my database and server. When he retired, I had no idea what to do because I wanted to manage my data but had NO IDEA how to do it. Tracker RMS made it possible for me to accomplish all of my goals in a completely customizable way.
  • I love the product itself, very intuitive, easy to use, great self-serve training and customization and very quick, responsive team of CS folks. Highly recommend Tracker I've used many ATS's and this is a current FAV!
  • Tracker offers an extremely easy, intuitive interface that makes onboarding and training with the program simpler. Everything is 100% customizable to the end user. It has provided a new level of organization and clarity to our data as well as allowed us to implement more automation in our day-to-day tasks - relieving time and pressure from our team members. The analytics tool from running campaigns and sequences provides great insight into our messaging. Their support team is extremely responsive & quick to action. Their knowledge, experience, and patience are greatly appreciated.
  • The Tracker system provides an elegant and easy to navigate user interface that features all the necessary functions of an effective ATS. The Tracker Academy is a huge bonus - videos and help files are very important as a new user. Once the system is configured to your own processes, the workflow makes it easy to track candidates, leads, and client contacts, as well as to manage the sourcing, presentation, interview, rejection, offer and placement of resources in the system. The system allows for ease of collecting information from the candidates including due diligence documents required by clients/legislative bodies. The time entry/tracking system is a real bonus that allows for efficient and effective collection and management of 3rd party contractor time entry and approvals. The system has numerous automation features and now with AI, is becoming even more integral to our candidate/placement records management processes.

Cons

  • So far, I do not have any negatives to discuss. I am very pleased overall.
  • It took me a while to set up. It took longer than I thought, but I am glad I stuck with it. Allow me to share I am not a technical person.
  • Nothing so far. Staffing cannot run efficiently with a good ATS and Tracker is proving to be everything promised!
  • While the CRM is user-friendly, some team members found the initial learning curve slightly steep, requiring a bit of time and training to fully grasp all its functionalities.
  • Because there are so many features, it can take time to really understand how they work together and how the data flows through to really get the full benefit of all these features. This is just a matter of time and effort. Some of the naming conventions are inconsistent between the training videos and live DB, but I understand this is going to be resolved in the near future. Minor missing features such as the ability to store documents in certain record types, but this will come with time. The text editor in the templates section could use improvement as formatting can be a challenge. It would be nice to be able to pull all data into one file in order to filter and manipulate as needed, but the reports are good enough - just not the most intuitive. Once you get the hang of how data is stored, it becomes easier to build reports. The biggest CON is that clients don't get a 'sandbox' or test environment based on their own set up in which to trial new features, processes and workflows. This is the key difference between a 4 and 5 star review for me.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Crelate
Founded: 2012
United States
www.crelate.com

Company Information

TrackerRMS
Founded: 2005
United States
www.tracker-rms.com

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Categories

Categories

Applicant Tracking Features

Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management

Recruiting Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Recruiting Agency Features

Assessments
Background Screening
Billing & Invoicing
Candidate Management
CRM
Internal HR
Interview Management
Job Posting
Lead & Sales Management
Payroll Management
Reference Checking
Resume Parsing
Resume Search
Self Service Portal

Recruitment Marketing Features

Candidate Relationship Management
Careers Page
Custom Branding
Email Marketing
Internal HR
Marketing Automation
Multi-Channel Marketing
Recruitment Management
Reporting / Analytics
SMS / Text Messaging
Social Recruiting

Staffing Features

Billing & Invoicing
Candidate Management
CRM
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing

Applicant Tracking Features

Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management

Recruiting Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Recruiting Agency Features

Assessments
Background Screening
Billing & Invoicing
Candidate Management
CRM
Internal HR
Interview Management
Job Posting
Lead & Sales Management
Payroll Management
Reference Checking
Resume Parsing
Resume Search
Self Service Portal

Staffing Features

Billing & Invoicing
Candidate Management
CRM
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Job Board Features

Application Management
Billing & Invoicing
Built-in ATS
Discount / Package Management
Employer Accounts
Job Management
Job Marketplace
Matching Engine
Resume Posting
Resume Search

Integrations

CareerBuilder
Gmail
Google Calendar
Indeed
Microsoft Outlook
SourceWhale
Zapier
ZipRecruiter
Apple iOS
Careerjet
CloudCall
DiversityJobs
Google Chrome
HireLogic
Microsoft Teams
Resume-Library
RocketReach
TextUs
Unified.to
Wufoo

Integrations

CareerBuilder
Gmail
Google Calendar
Indeed
Microsoft Outlook
SourceWhale
Zapier
ZipRecruiter
Apple iOS
Careerjet
CloudCall
DiversityJobs
Google Chrome
HireLogic
Microsoft Teams
Resume-Library
RocketReach
TextUs
Unified.to
Wufoo
Claim Tracker and update features and information
Claim Tracker and update features and information