Related Products
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About
Help your risk, fraud, and marketing teams make better decisions with advanced behavioral analytics based on smartphone and web metadata. Join 150+ financial companies, banks, and fintech unicorns already using CredoLab platform to enrich their data and unlock revenue opportunities for sustainable growth and innovation. Designed to be seamlessly embedded into your products, providing unparalleled real-time data-driven solutions for your business needs. Greater predictive power, 100% hit rate, lower cost of risk, higher approval rate. Top-of-the-funnel data, real-time device velocity checks, and predictive behavior-based scores. Better user engagement with personality-based and outcome-based marketing campaigns. Granular and real-time behavioral insights for a deeper understanding of all users. Once embedded in your products, it delivers value across the entire organization. It also works as a standalone or as a complement to existing risk, fraud, and marketing solutions.
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a tool to score risk, detect fraud, and improve marketing campaigns
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$600 per month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCredoLab
Singapore
www.credolab.com
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon Connect
Not Supported
Amazon Web Services (AWS)
Not Supported
Genesys Cloud CX
Not Supported
GigaSECURE
Not Supported
Gigamon
Not Supported
InteractionSync
Not Supported
JavaScript
Supported
UpPass
Supported
Verizon Cloud
Not Supported
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Integrations
Amazon Connect
Supported
Amazon Web Services (AWS)
Supported
Genesys Cloud CX
Supported
GigaSECURE
Supported
Gigamon
Supported
InteractionSync
Supported
JavaScript
Not Supported
UpPass
Not Supported
Verizon Cloud
Supported
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