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About

Craver helps restaurants and cafes with a fully customized mobile app. We help you increase your revenue by improving your brand image and building customer engagement. We make the ordering process easier for your customers, speed up the process of order pickup and delivery, and reduce the workload of your staff. You save time and money and keep your customers happy. In today’s competitive landscape, restaurants are competing not only with other restaurants but also with many food ordering services. These services not only take a high commission for their service, but they also take restaurants' loyal customers. They own the customers' data. We believe the customer data, which is the most valuable asset, belongs to restaurants and that’s why we help restaurants build their own branded app and with features such as mobile ordering, payment and loyalty programs to keep and grow their loyal customer base.

About

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, Cafes, Fast Casual, Quick Service Restaurants

Audience

Ideal for any retail store wanting to retain their loyal customers, attract new clients, and find innovative ways to sell to their existing customers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Looked legit, but honestly don't like it as much, looked nice and promising but I was wrong. don't fall for it.
  • I love how amazing the customer team is with any questions I have about my app. Super responsive. 10/10

Cons

  • Not legit, bad customer service, and felt scammed out of my money, paid for a year got 9 months and they canceled my app.
  • I don't see any cons as of right now. Keep up the great work!

Pros & Cons from Real Users

Pros

  • The people are the best part. The sales rep and internal operations team were very polite and consistently kind.
  • TapMango is an interesting and profitable platform to promote e-commerce. It provides conveniences both for us when promoting products and services. It is also convenient for customers to bid and make purchases. It helps us track our customers throughout the buying process, and its review system is excellent; it helps us increase customer loyalty and give reputation to our business. It makes everything more convenient for marketing and sales teams to push products and make it convenient for customers to make purchases. It is an excellent platform to increase sales and generate more revenue.
  • TapMango has given a good impression to every person interested in my products or services. It is simple as the sales channel is elaborated; in a few words, it is distributed with the necessary quality. The support is synchronized with the history and gives an immediate response. TapMango prevails in commerce as a tool that drives sales.

Cons

  • • Unexpected and undisclosed costs, including required third-party subscriptions (Ecard Systems and Apple Developer fees) that were not clearly communicated during the sales process. • Misrepresentation of system integration, specifically the claim of a “fully integrated” POS solution, which in practice requires manual workarounds that slow transactions. • Missed and significantly delayed launch timelines, despite providing ample notice and completing all requested onboarding and marketing preparations. • Lack of a functional final product, including a non-operational app and online ordering system that has never processed a single order. • Restricted access to our own customer and loyalty data, which has prevented us from transitioning to a functioning alternative solution.
  • TapMango is expensive, and their support team leaves a lot to be desired; we have not been able to establish contact with them most of the times we have requested it, they need to improve.
  • The price is high; I found it somewhat expensive because it is simple, and its functions are not so exponential in scope. Plus, its overall design is a bit dated.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Craver
Founded: 2018
Canada
www.getcraver.com

Company Information

TapMango
Founded: 2013
Canada
www.tapmango.com/

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Categories

Customer Loyalty Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Integrations

Square POS Supported
Agiliron Not Supported
CardConnect Supported
Clover Supported
Commerce7 Not Supported
Lightspeed Retail Not Supported
Orderlord Supported
Shift Supported
Shopify Not Supported
SpeedLine Pizza POS Supported
Square Appointments Not Supported
Square Gift Cards Supported
Square Loyalty Supported
Square Payments Not Supported
Square for Retail Not Supported
Stripe Supported
Toast Kitchen Display System Not Supported
Toast POS Not Supported
Worldline Supported
Worldpay Supported

Integrations

Square POS Supported
Agiliron Supported
CardConnect Not Supported
Clover Not Supported
Commerce7 Supported
Lightspeed Retail Supported
Orderlord Not Supported
Shift Not Supported
Shopify Supported
SpeedLine Pizza POS Not Supported
Square Appointments Supported
Square Gift Cards Not Supported
Square Loyalty Not Supported
Square Payments Supported
Square for Retail Supported
Stripe Not Supported
Toast Kitchen Display System Supported
Toast POS Supported
Worldline Not Supported
Worldpay Not Supported
Claim Craver and update features and information
Claim Craver and update features and information
Claim TapMango and update features and information
Claim TapMango and update features and information