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About

Craver helps restaurants and cafes with a fully customized mobile app. We help you increase your revenue by improving your brand image and building customer engagement. We make the ordering process easier for your customers, speed up the process of order pickup and delivery, and reduce the workload of your staff. You save time and money and keep your customers happy. In today’s competitive landscape, restaurants are competing not only with other restaurants but also with many food ordering services. These services not only take a high commission for their service, but they also take restaurants' loyal customers. They own the customers' data. We believe the customer data, which is the most valuable asset, belongs to restaurants and that’s why we help restaurants build their own branded app and with features such as mobile ordering, payment and loyalty programs to keep and grow their loyal customer base.

About

The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any device. Simphony helps restaurants deliver superb service through billions of transactions a year. Its cloud flexibility, powerful integration ecosystem, and affordable monthly pricing plans help it fit the unique needs of single-location restaurants and global enterprise chains across 180 countries. Simphony puts engaging, real-time information at the fingertips of your customers and your staff. Ordering is intuitive. Kitchen communication is instant. Updates to daily specials, menu details, and personalized promotions are delivered to each touchpoint automatically.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, Cafes, Fast Casual, Quick Service Restaurants

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Looked legit, but honestly don't like it as much, looked nice and promising but I was wrong. don't fall for it.
  • I love how amazing the customer team is with any questions I have about my app. Super responsive. 10/10

Cons

  • Not legit, bad customer service, and felt scammed out of my money, paid for a year got 9 months and they canceled my app.
  • I don't see any cons as of right now. Keep up the great work!

Pros & Cons from Real Users

Pros

  • There is nothing this product does that is not done equally well by a competitor. Save yourself the money and don't buy this product.

Cons

  • The list is extensive and holds everything from basic support to the fact that this product does not allow your staff to do the simple things well.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Craver
Founded: 2018
Canada
www.getcraver.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Alternatives

Alternatives

Asseco BLUEGASTRO

Asseco BLUEGASTRO

Asseco Solutions, a.s.
Posist

Posist

Posist
JAMIX

JAMIX

Jamix

Categories

Categories

Bar POS Supported
Food Delivery Supported
Point of Sale Supported
Recipe Costing Supported
Restaurant POS Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Recipe Costing Features

Analytics/Reporting Supported
Demand Planning Supported
Inventory Management Supported
Menu Management Supported
Nutrition/Allergen Management Supported
Online Ordering Supported
Point of Sale Supported
Recipe Management Supported

Integrations

Atlas Direct Tips Not Supported
Call2Kitchen Not Supported
CardConnect Supported
Doshii Not Supported
Flipdish Not Supported
MVI Not Supported
Oracle MICROS Express Station Not Supported
Oracle MICROS Gift and Loyalty Not Supported
Orderlord Supported
PAR Ordering Not Supported
PouchNATION Not Supported
Shift Supported
SocialCrowd Not Supported
Square Gift Cards Supported
Square Loyalty Supported
Stripe Supported
TableCheck Not Supported
TableRes Not Supported
Worldline Supported
Worldpay Supported

Integrations

Atlas Direct Tips Supported
Call2Kitchen Supported
CardConnect Not Supported
Doshii Supported
Flipdish Supported
MVI Supported
Oracle MICROS Express Station Supported
Oracle MICROS Gift and Loyalty Supported
Orderlord Not Supported
PAR Ordering Supported
PouchNATION Supported
Shift Not Supported
SocialCrowd Supported
Square Gift Cards Not Supported
Square Loyalty Not Supported
Stripe Not Supported
TableCheck Supported
TableRes Supported
Worldline Not Supported
Worldpay Not Supported
Claim Craver and update features and information
Claim Craver and update features and information
Claim Simphony POS and update features and information
Claim Simphony POS and update features and information