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About

Craver helps restaurants and cafes with a fully customized mobile app. We help you increase your revenue by improving your brand image and building customer engagement. We make the ordering process easier for your customers, speed up the process of order pickup and delivery, and reduce the workload of your staff. You save time and money and keep your customers happy. In today’s competitive landscape, restaurants are competing not only with other restaurants but also with many food ordering services. These services not only take a high commission for their service, but they also take restaurants' loyal customers. They own the customers' data. We believe the customer data, which is the most valuable asset, belongs to restaurants and that’s why we help restaurants build their own branded app and with features such as mobile ordering, payment and loyalty programs to keep and grow their loyal customer base.

About

We accompany you with great solutions for your restaurant to get the best of its digital potential. Find tools to observe performance of your restaurant and manage every detail while increasing the number of orders. Up to 30% increase in your sales without increasing your operating costs. A set of marketing solutions to reach more than 30 million users, increasing the exposure of your restaurant. Reach new customers by accessing the Rappi delivery network! We partner with restaurants that do their own delivery with their own drivers. Access our high-frequency customer base and drive the increase in your orders. All the information you need from your business on the go, you have it with the app for iOS and Android! Receive notifications in real time, find out about the performance and reviews of your stores at all times. Review and manage your menu, hours, payments and configuration of your stores. Easily create marketing campaigns to help you grow on Rappi.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, Cafes, Fast Casual, Quick Service Restaurants

Audience

Restaurants that need digital tools to get the best of their digital potential and increase their orders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Looked legit, but honestly don't like it as much, looked nice and promising but I was wrong. don't fall for it.
  • I love how amazing the customer team is with any questions I have about my app. Super responsive. 10/10

Cons

  • Not legit, bad customer service, and felt scammed out of my money, paid for a year got 9 months and they canceled my app.
  • I don't see any cons as of right now. Keep up the great work!

Pros & Cons from Real Users

Pros

  • They may coordinate the shipping of things you bought.

Cons

  • Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose. Problem: the original order only included one (1) can of soda, instead of two (2) Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue. Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to. I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Craver
Founded: 2018
Canada
www.getcraver.com

Company Information

Rappi
Founded: 2015
Colombia
www.restaurantes.rappi.com

Alternatives

Alternatives

Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies

Categories

Categories

Food Delivery Supported
Grocery Delivery Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Integrations

Aleph Not Supported
Auphan Dining Supported
CardConnect Supported
ClickSend Not Supported
Clover Supported
Fudo Not Supported
Hoppier Not Supported
Orderlord Supported
PAR Ordering Not Supported
Shift Supported
SpeedLine Pizza POS Supported
Square Gift Cards Supported
Square Loyalty Supported
Square POS Supported
Stripe Supported
Vonus Not Supported
Worldline Supported
Worldpay Supported

Integrations

Aleph Supported
Auphan Dining Not Supported
CardConnect Not Supported
ClickSend Supported
Clover Not Supported
Fudo Supported
Hoppier Supported
Orderlord Not Supported
PAR Ordering Supported
Shift Not Supported
SpeedLine Pizza POS Not Supported
Square Gift Cards Not Supported
Square Loyalty Not Supported
Square POS Not Supported
Stripe Not Supported
Vonus Supported
Worldline Not Supported
Worldpay Not Supported
Claim Craver and update features and information
Claim Craver and update features and information
Claim Rappi and update features and information
Claim Rappi and update features and information