Crave

Crave

Crave Interactive
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About

With a billion guest interactions per annum on our platform, the Crave data team is tasked with turning this wealth of data into actionable and useful data insights for our clients. Data drives our innovation process, provides valuable insights for our clients and is the key to understanding guest preferences and delivering personal service. Speak to team Crave to understand how our data capabilities can enhance your data and guest service strategies. The Crave platform can reliably service the needs of large hotel groups as well as individual properties, with most aspects of the Crave platform deployed on AWS. The Crave platform is a proprietary system developed over the years specifically for hospitality companies to provide great digital services to their guests. The Crave platform includes sophisticated security features, strictly complying with data regulations, including GDPR and other regional data laws.

About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality industry wanting a solution for seamless integration

Audience

Hotels searching for a guest experience solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Crave Interactive
Founded: 2009
United Kingdom
craveinteractive.com

Company Information

Guestware
Founded: 1990
United States
www.guestware.com

Alternatives

Alternatives

CraveInvoice

CraveInvoice

CraveInvoice Software
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

Adyen Supported
Agilysys InfoGenesis Supported
Deliverect Supported
INTELITY Not Supported
Innspire Not Supported
OpenTable Supported
Oracle MICROS POS Supported
Quore Supported
SONIFI Supported
Silverware Supported
Virdee Supported

Integrations

Adyen Not Supported
Agilysys InfoGenesis Not Supported
Deliverect Not Supported
INTELITY Supported
Innspire Supported
OpenTable Not Supported
Oracle MICROS POS Not Supported
Quore Not Supported
SONIFI Not Supported
Silverware Not Supported
Virdee Not Supported
Claim Crave and update features and information
Claim Crave and update features and information
Claim Guestware and update features and information
Claim Guestware and update features and information