PBXware

PBXware

Bicom Systems
+
+
Visit Website

About

Cloud-based calling on our hosted VoIP business phone systems let you manage your calls from anywhere, on any Internet-enabled device. Ready to learn how Cox Business can help solve your challenges? Speak with one of our specialized IP Centrex representatives. Make sure your customers reach the right person whenever they call with our IP Centrex VoIP solution. This cloud-based business VoIP phone system delivers reliable, business-grade voice service to help you manage your business's call volume effectively and efficiently. Route callers to the right queue with the right priority, and to the next available agent using Call Center Standard. Access and manage your calls no matter where you are using the UC app on your smartphone, tablet, or desktop. We'll help you design a scalable plan for now and in the future—from startup-sized solutions to comprehensive corporate systems. We handle updates, installations, and repairs.

About

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in search of a reliable business VoIP system

Audience

SMBs, enterprises, call centers, and governments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.6 / 5
support 4.9 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cox
Founded: 1962
United States
www.cox.com/business/phone/hosted-voice.html

Company Information

Bicom Systems
Founded: 2003
bicomsystems.com

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications

Alternatives

HoduPBX

HoduPBX

Hodusoft

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Facebook
HubSpot CRM
HubSpot Customer Platform
ITP
Microsoft Dynamics 365
Pipedrive
Salesforce
UltraDDoS Protect
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM
businessphone.com
gloCOM

Integrations

Facebook
HubSpot CRM
HubSpot Customer Platform
ITP
Microsoft Dynamics 365
Pipedrive
Salesforce
UltraDDoS Protect
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM
businessphone.com
gloCOM
Claim Cox Business IP Centrex and update features and information
Claim Cox Business IP Centrex and update features and information