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About
Share your sensitive data with anyone securely and easily, without compromising on privacy. Cove's advanced search feature makes finding documents a breeze - search by file name or smart tags to quickly locate the information you need. Transform paper to pixels, organize with ease, and maximize productivity while keeping your information protected. Safely share your files with others using Cove's secured links feature. With encrypted links and access control, you're always in control of who can access your data. Easily transfer large volumes of documents securely with Cove's bulk upload feature. Our end-to-end encryption keeps your data protected at all times. Get ample space to store all your important files securely with Cove's cloud storage.
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About
Cove is a cloud-based customer support desk for small teams and ecommerce businesses. It combines an embeddable website chat widget, a shared inbox, help articles, customer records, and team workflows, so agents can manage visitor conversations in one workspace. Customers can find answers in a help center, while agents assign, annotate, resolve, and track conversations and collect satisfaction ratings. Email, Shopify, and Slack connections extend the workspace; Shopify connects the desk to ecommerce store operations. Cove also includes a customer portal, service-level timers, and campaign tools. Its web workspace is installable as a progressive web app; the chat widget can be embedded in mobile apps through a WebView SDK. Plans are priced per workspace and allow unlimited conversations. Cove is intended for small support and ecommerce teams looking to combine live chat, shared inbox, and self-service features.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a platform to securely store and access their important files
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Audience
Small teams and ecommerce stores
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$0.59 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$39/month
Free plan for 2 seats. Mini is $39 per workspace per month for 10 seats; additional seats are $6 per month. Essentials is $89 per month for 25 seats, and Plus is $219 per month for 50 seats. Annual billing is available at $396, $888, and $2,196 respectively. Plans include unlimited conversations. Paid plans include a 14-day trial; a payment card is required.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCove Identity
India
www.coveidentity.com
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Company InformationCove
www.coveinbox.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Shopify
Not Supported
Slack
Not Supported
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