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About

Cova software is specially designed for cannabis retail. Its award-winning Point of Sale (POS) is the most recognized in the industry, powering more than 2,000 dispensary locations and helping entrepreneurs across North America simplify compliance and streamline the path to cannabis retail success. Offering industry-leading reliability—with unmatched 100% uptime every 4/20—Cova is backed by highly-praised implementation service and ongoing support. Constantly evolving to stay one step ahead of regulatory changes and help retailers stay compliant and competitive, Cova’s software suite—eCommerce, POS, payments, inventory management, and advanced analytics—is easy to use and built to support sustainable growth.

About

The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cannabis retailers looking for reliable dispensary software to manage their operations, deliver a seamless cannabis shopping experience, and grow their business.

Audience

Cannabis searching for an advanced Customer Loyalty solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$349
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

Cons

  • Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Cova
Founded: 2016
United States, Canada
www.covasoftware.com

Company Information

springbig
Founded: 2012
United States
www.springbig.com

Alternatives

Alternatives

Budy

Budy

Budy LLC
wudls

wudls

DopeCast
BudBot

BudBot

DopeCast

Categories

Cannabis Supported
Point of Sale Supported
Retail POS Systems Supported

Categories

Cannabis Supported
Customer Loyalty Supported

Cannabis Features

Administrative / HR Management Not Supported
Business Management Not Supported
Compliance Tracking Supported
CRM Not Supported
Cultivation Management Not Supported
Delivery Management Supported
Dispensary Management Supported
Distribution Not Supported
eCommerce / Online Ordering Supported
ERP Not Supported
For Hemp & CBD Not Supported
Inventory Management / Control Supported
Lab Testing Not Supported
Manufacturing Not Supported
Payment Processing Supported
Point of Sale (POS) Supported
Reporting / Analytics Supported
Retail Management Supported
Sales Tracking Supported
Seed to Sale Not Supported
Supplier Management Not Supported
Supply Chain Management Not Supported
Toll Processing Not Supported
Traceability Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Not Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Not Supported
Sales Tracking Supported
Touch Screen Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Integrations

BudTender Supported
Dispense Supported
Headset Supported
Jane Supported
Olla Supported
Surfside Supported
Artemis Supported
BioTrack Supported
BudBot Supported
Cannalogic Supported
Cova Not Supported
KORONA POS Not Supported
Microsoft Dynamics 365 Supported
Oracle APEX Supported
POSaBIT Not Supported
Push Operations Supported
QuickBooks Online Supported
Sage X3 Supported
Shopify Supported
Sprout Supported

Integrations

BudTender Supported
Dispense Supported
Headset Supported
Jane Supported
Olla Supported
Surfside Supported
Artemis Not Supported
BioTrack Not Supported
BudBot Not Supported
Cannalogic Not Supported
Cova Supported
KORONA POS Supported
Microsoft Dynamics 365 Not Supported
Oracle APEX Not Supported
POSaBIT Supported
Push Operations Not Supported
QuickBooks Online Not Supported
Sage X3 Not Supported
Shopify Not Supported
Sprout Not Supported
Claim Cova and update features and information
Claim Cova and update features and information
Claim springbig and update features and information
Claim springbig and update features and information