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About

Notifications are hard. They require infrastructure that is reliable, scalable and observable as well as an end user experience that is helpful and respectful. Drag and drop content blocks, add your own custom code, or do a mix of both. Trigger notifications based on user actions, while respecting their preferences and your rules. Quickly access relevant cross-channel stats including delivery status and engagement data. Prioritize your channels and use both conditional logic and user preferences, to control who sees what, when, and through which channel. With just one easy-to-use API, you can access client libraries written in the most popular programming languages, and deploy notifications faster with cleaner code.

About

Zoho CPaaS (formerly Zoho ZeptoMail) is a multi-channel transactional communications platform that helps businesses send and manage customer communications across Email, SMS, WhatsApp, and Voice. It provides developer-friendly APIs, SDKs, webhooks, analytics, and communication management tools to help teams integrate and automate transactional communications into their applications and business workflows. Zoho CPaaS is designed for developers, product teams, SaaS companies, e-commerce businesses, fintech companies, and logistics organizations that need to send time-sensitive customer communications reliably across multiple channels. Common use cases include one-time passwords (OTPs), password resets, payment notifications, order and shipment updates, appointment reminders, security alerts, invoices, and other transactional notifications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

API built for developers and a UI built for Product that want to add multi-channel product notifications to their web, desktop, or mobile apps

Audience

Developers, Product Teams, SaaS Companies, E-commerce, Fintech, Financial Services, Enterprises, Startups, Agencies, and businesses requiring transactional Email, SMS, WhatsApp, and Voice communications.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$.005 per notification
Free Version Supported
Free Trial Not Supported

Pricing

$2 per credit
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ZeptoMail offers seamless integration with other apps smoothly. It only supports Transactional Emails which helps to gain high Inbox delivery rates. Dashboard is very easy and provides clear insights to analysis.

Cons

  • Onboarding is little bit confusing but once done then no need to look for any other setup.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Courier
Founded: 2019
United States
www.courier.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/cpaas/

Alternatives

Alternatives

EmailLabs

EmailLabs

Vercom
Sweego

Sweego

Mindbaz
Authkey

Authkey

Authkey.io
Routee

Routee

AMD Telecom

Categories

Categories

Email APIs Supported

Transactional Email Features

A/B Testing Not Supported
Contact Database Not Supported
Dynamic Content Supported
Email Monitoring Not Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Not Supported
Template Management Supported

Push Notifications Features

A/B Testing Not Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

Integrations

Airship Supported
Amazon SES Supported
BI Book Supported
Bird Supported
EmailVerify Bot Not Supported
Facebook Messenger Supported
Firebase Supported
Mailchimp Transactional Email (Mandrill) Supported
MailerSend Supported
Mailgun Supported
Microsoft Teams Supported
Plivo Supported
Quickwork Supported
SendGrid Supported
Slack Supported
Tabular Not Supported
Trumba Not Supported
Twilio Supported
WhatsApp Supported
WordPress Not Supported

Integrations

Airship Not Supported
Amazon SES Not Supported
BI Book Not Supported
Bird Not Supported
EmailVerify Bot Supported
Facebook Messenger Not Supported
Firebase Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
MailerSend Not Supported
Mailgun Not Supported
Microsoft Teams Not Supported
Plivo Not Supported
Quickwork Not Supported
SendGrid Not Supported
Slack Not Supported
Tabular Supported
Trumba Supported
Twilio Not Supported
WhatsApp Not Supported
WordPress Supported
Claim Courier and update features and information
Claim Courier and update features and information
Claim ZeptoMail and update features and information
Claim ZeptoMail and update features and information