Coreware vs. FastBound Comparison


Coreware	FastBound	+	+
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About Coreware is an all-in-one platform built specifically for FFLs, including gun stores, shooting ranges, and online firearms retailers. Instead of juggling disconnected systems, Coreware brings point-of-sale, inventory, eCommerce, payment processing, and compliance into one connected platform. Designed to eliminate double data entry and streamline audit prep, Coreware centralizes serialized inventory tracking, vendor purchasing, electronic bound books, and digital ATF Form 4473 workflows right at the counter. Live distributor catalog feeds expand your inventory automatically, while built-in payment processing keeps counter and online checkout fast, seamless, and secure. To drive revenue, built-in marketing automation makes it simple to launch email and SMS campaigns that build buyer loyalty. By consolidating these customer engagement tools directly into the retail ecosystem, store owners can drive repeat business and protect their bottom line without relying on third-party apps.		About Since 2010, FastBound Firearms Compliance Software has processed over a billion transactions for thousands of Federal Firearms Licensees (FFLs). FastBound comes with an attorney-backed ATF compliance guarantee--you won't find this anywhere else! FastBound doesn't have contracts; upgrade, downgrade or cancel any time. Try FastBound for free and see for yourself why FastBound is the leader in Firearms Compliance Software. FastBound transforms any computer, tablet, or even the buyer's smartphone into a compliant Electronic 4473 with digital signature support with no transaction fees or special hardware requirements. FastBound also supports the digital storage of ATF Form 4473 FastBound offers a robust API and syncs effortlessly with a growing list of point of sale (POS), enterprise resource planning (ERP), and other software packages. Only FastBound gives you the peace of mind to prosper backed by a guaranteed legal defense related to the use of our software. Nobody else offers this!
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Gun stores, FFLs, and ranges of any size		Audience Federal Firearms Licensees (FFLs)
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $150/month Free Version Not Supported Free Trial Not Supported		Pricing $9 per month Our simple pricing is based only on how many firearms you have acquired in a rolling 12-month period. Upgrade, downgrade, or cancel any time! Try FastBound for free--no credit card required! All plans include NFA Support, Importer & Pawn Support, Unlimited Bound Books, Unlimited Users, Unlimited Electronic 4473, Unlimited Background Checks, Unlimited Multiple Sale Reports, Free Updates (every other week on average), Guaranteed Legal Defense From FFLGuard. Whether you have one store, hundreds of stores, or anything in between, FastBound has you covered and grows with you. If you have many FFLs, need custom programming, compliance training, special billing, or hosting options, please contact us! Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.8 / 5 ease 1.8 / 5 features 3.2 / 5 design 2.4 / 5 support 1.9 / 5 Read all reviews		Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Great reporting. Serial number tracking. Lots of options. When it works I love it. Too bad it does not work often enough. Now I am at least sevens in and it’s basically unusable and I am getting blown off by tech support for the hundredth time! Now I gotta try to figure out how to change software companies and I’ve got all these years of data. On a positive note, the online integration of Form 4473 works smoothly once you're familiar with the process. Fast response although it's slowed down considerably from 10 minutes to almost an hour. For the times That i did Talk to a CS member they were helpful Their POS could be a great product if they actually tested it fully and considered the input of their users. Their YouTube videos are well made and can be helpful. CC processing ran smoothly. One stop solution (coreSTORE, coreCLEAR, coreFIRE now called coreFORCE Lite, coreILLA, their marketing (CRM/CRI) management. Patience of the owners and customer service Constantly evolving Pricing coreWARE is always looking to improve their services. They listen to their customers wants and needs and if enough dealers have similar requests they integrate and update the change(s) KEEP IT UP COREWARE!!! You provide a great, caring, and customer based service. Cons They love to change things and only level 1 AI bot level tech support available. Honestly, the real AI bought is as bad as helpful as the true tech-support. Years ago we got real tech support when they changed things and broke them. Now only messages like try restarting the computer and blaming our equipment. They refuse to call and ask us to run screen recordings to send to them but we are not sure what to even record. We run out of two locations on multiple different computers, two different internet providers, and we ended up replacing all of our network equipment. We only had issue with their software but was constantly told probably just our equipment or our ISP. Oh yeah I even upgraded to fiber internet at the main store and they still said probably just slow internet is the issue. It has been a frustrating experience with Core and its required interface software. The accounting functionality within Core is extremely limited, which makes integration with third-party software not just helpful, but absolutely necessary. Unfortunately, that's where the problems really begin. Some specific ongoing issues include: 1. Invoices defaulting to "Undeposited Funds" without clear reason. 2. Data inconsistently transferring—some days it simply doesn't, with no explanation. 3. Correcting a receiving report creates a duplicate rather than replacing the original, resulting in errors and duplications in the Bound Book. 4. Vendor invoices often fail to appear in QuickBooks. 5. There is no warning for duplicate invoice numbers, which increases the risk of accounting errors. 6. Customer support has been extremely slow—often taking weeks, months, or in some cases, over a year to provide meaningful assistance. Reaching an actual person when issues arise is nearly impossible, and the lack of real-time support has been a major source of frustration. 7. The interface software and Core frequently pass blame back and forth when issues arise, which only delays resolution and adds to the confusion. Some tabs and buttons don't do their assigned jobs. Asking for help to get referred to a How to step by step. Some buttons on corestore is literally pointless if I have to manually do everything. Customer help has considerably slowed down. Support is horrible. POS is glitchy and non-intuitive. Ease of transition and Learning curve- once you understand how the system works it’s a great experience. You have to hang in there for you to understand that this is a truly sophisticated system and with that said you need to be patient. They sure had to have patience with me and all my questions, chats, and tickets live domestic phone customer service (most likely cost prohibited) •some bugs need to be addressed regarding in-store inventory and inventory brought into the store from online purchases. They show available fore sale, though allocated.		Pros from Real Users Pros Everything works as it should. Its fast and easy to use. The interface is very intuitive and the receipt print out has all the important information on it. Complete, easy to use, intuitive. Easy to install. Great Customer Service. I see any reason not to buy FastBound. I have referred many of my friendly FFL's. So far everything from customer service and response time to the efficient program structure. Multiple firearms forms filled in quickly. Customer support is almost instant its great to have a tool like this in the gun business its a must have at my store. Startup ease. Low cost software. Good application navigation. Reporting extract setup using Swagger. Very quick to support questions when we started. The application is designed extremely well we only had two questions we posted and the answers were addressed immediately. Good cycle counting/inventory verification. Definitely was a skeptic in the very beginning, but now that I have been using it for a few months it is the best thing I have done for my time and peace of mind in the 3 years I've been in business. Data entry time is cut by 75% if not more. Very user friendly and intuitive. I'm a luddite and it's easy for me to use. I'd highly recommend Fast Bound to anyone. User friendly interface that just makes sense. Keeps us compliant. Makes past transaction lookup a breeze. All the information you need is right where you need it. Ease of use, sending multiple forms, ability to print labels from the platform. Also can download and update daily. This product replaced another program which didn't provide any support after paying for renewal. It was server based and after my server crashed, I was unable to get support to get it working in a client server environment. I chose Fastbound because it allowed me to continue to service my customers during the pandemic by allowing my customers to complete their 4473 online via my Ipad while entering information at my outdoor patio. I loved being able to go directly into ATF Echeck and obtain approval within the program. I love completing the 4473 digitally with signatures and simply printing out the final product. Also, I love the bound book feature and online help from the developers of Fastbound is 1st rate and quick.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Coreware Founded: 2016 United States coreware.com		Company Information FastBound Founded: 2010 United States www.fastbound.com
Alternatives Trident 1		Alternatives AIMI eBook
E4473		Coloseum Software
Bravo POS for Gun Stores Bravo Store Systems		Coreware
Orchid POS™ Orchid LLC		Orchid eBound Orchid LLC
Orchid Pay Orchid LLC View All		EZ Arms Keeper View All
Categories eCommerce Supported Payment Processing Supported		Categories Compliance Supported Firearms Supported Vertical Market Supported
Show More Features Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Supported Online Payments Supported POS Transactions Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Not Supported Loyalty Program Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Supported SEO Management Supported Shopping Cart Supported Templates Supported		Show More Features Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Not Supported HIPAA Compliance Not Supported Incident Management Not Supported ISO Compliance Not Supported OSHA Compliance Not Supported Risk Management Not Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Supported Workflow / Process Automation Supported Firearms Features Accounting / ERP Supported Analytics / Reporting Supported ATF Compliance Supported Audit Trail Supported Background Check Supported Barcode Scanning / Printing Supported CRM Supported eCommerce / Online Sales Supported Electronic 4473 Supported Electronic Bound Book Supported eZ Check Verification Supported FFL Supported For Shooting Instructors Supported For Shooting Ranges Supported Inventory Management Supported Point of Sale (POS) Supported Purchasing / Procurement Supported
Integrations AIM POS Not Supported Akoya Supported AmmoReady Not Supported CLV Wallet Not Supported Clover Not Supported Cumulus Retail Not Supported Dropbox Not Supported Gearfire Not Supported Google Analytics Supported Magento Not Supported NetSuite Not Supported OneShot Not Supported Paladin POS Not Supported Postmark Supported Printful Supported SendGrid Supported SuiteMaster Not Supported Telnyx Supported Twilio Supported Vonage AI Studio Supported Show More Integrations View All 15 Integrations		Integrations AIM POS Supported Akoya Not Supported AmmoReady Supported CLV Wallet Supported Clover Supported Cumulus Retail Supported Dropbox Supported Gearfire Supported Google Analytics Not Supported Magento Supported NetSuite Supported OneShot Supported Paladin POS Supported Postmark Not Supported Printful Not Supported SendGrid Not Supported SuiteMaster Supported Telnyx Not Supported Twilio Not Supported Vonage AI Studio Not Supported Show More Integrations View All 22 Integrations
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