Copilot CheckoutMicrosoft
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About
Microsoft’s Copilot Checkout and Brand Agents are new AI-driven commerce capabilities designed to shorten the path from browsing to buying by letting customers discover, compare, and complete purchases without leaving an AI conversation while keeping merchants in control of the transaction and customer relationship. Copilot Checkout embeds a fully conversational shopping and payment flow into Microsoft’s Copilot AI experience, so shoppers can ask about products, get recommendations, compare options, and check out right inside the chat interface with no redirects or friction, and merchants stay the merchant of record while orders are processed through partners like PayPal, Shopify, and Stripe. Brand Agents are AI-powered shopping assistants that merchants deploy on their own sites (initially via Shopify and Microsoft Clarity) to provide brand-specific conversational guidance, answer customer questions in the brand’s voice, and help visitors explore inventory, handle objections, etc.
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About
Joy Loyalty is the most beautiful, intelligent, and social loyalty platform for Shopify — trusted by 20,000+ merchants worldwide.
Built around three pillars: a premium Visual experience (Web Components, Sidebar + Widget UI, fully on-brand), an AI Intelligence layer powered by the Merchant Copilot agent that designs campaigns, segments customers, and runs A/B tests on your behalf, and a Social layer that turns every interaction — from a referral to a UGC post — into a loyalty event.
Unlike transactional loyalty apps that live only at checkout, Joy keeps customers connected to your brand between purchases — across account, gamification, membership tiers, wallet pass, and social channels.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Merchants, ecommerce teams, and retail marketers who want to integrate AI-powered conversational shopping and checkout directly into AI assistants and their own websites to boost conversions and guide customers from discovery to purchase
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Audience
Shopify merchants ($50K–$5M ARR) — DTC brands, multi-store retailers, subscription businesses, and B2B sellers focused on customer retention and lifetime value.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$29/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMicrosoft
Founded: 1975
United States
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents
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Company InformationJoy Loyalty
Founded: 2021
Vietnam
joy.so/
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