Convin vs. Fathom Comparison


Convin	Fathom Fathom.ai	+	+
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About Convin is a conversation intelligence platform that integrates Generative AI to transform call center operations. It automates 100% of lead engagement using multilingual virtual agents and provides real-time assistance to agents during calls. By tracking and analyzing every interaction, Convin offers detailed insights into agent performance, customer sentiment, and key trends. The platform uses AI-powered quality assurance to ensure unbiased evaluations of all interactions, from calls to chats to emails. Convin’s deep analytics capabilities—such as conversation behavior analysis and customer intelligence—empower businesses to optimize agent-customer interactions, replicate successful behaviors, and identify opportunities for improvement. The platform seamlessly integrates with existing systems and supports 70+ languages, making it ideal for global organizations looking to scale their contact center operations effectively.		About Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes that want to improve conversions with a conversational intelligence platform		Audience Fathom is best suited for individuals, sales teams, marketing teams, customer success teams, leadership teams, project teams, remote teams, operations teams, and organizations that need AI meeting notes, bot-free meeting capture, transcripts, summaries, action items, searchable conversations, topic monitoring, CRM updates, ChatGPT and Claude integrations, and meeting workflow automation
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing Free Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
		Pros from Real Users Pros As someone who spends nearly every day on Zoom calls, Fathom has truly been a game-changer for me. It seamlessly integrates with my meetings and provides invaluable insights that make my day-to-day so much more productive. Fathom records my Zoom meetings automatically, which is a huge time-saver. I never have to worry about forgetting to hit record or losing important details. The highlights feature is particularly useful; it captures key moments of the meeting, so I can easily jump back to specific parts without scrubbing through the entire recording. The transcription is accurate, and the search function makes it so much easier to find exactly what I need. It also integrates well with my existing workflow, which has made a huge difference in reducing friction.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Convin Founded: 2020 India convin.ai/		Company Information Fathom.ai Founded: 2020 United States www.fathom.ai/
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Categories AI Voice Agents Call Recording Conversation Intelligence Revenue Intelligence Sales Coaching Sales Enablement Transcription Voice Bot		Categories AI Meeting Assistants AI Productivity AI Sales Assistants AI Sales Tools AI Tools Call Recording Conversation Intelligence Productivity Sales Coaching Transcription
Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Conversation Intelligence Features Account Health Alerts AI Insights Call Analytics Call Recording Call Recording Cloud Storage Call Snippets Call Transcription Call/Meeting Sharing Sales Coaching Topic Tags Topic-Based Analytics Video Conferencing Analytics Win/Loss Analysis Sales Coaching Features Assessments Audio / Video Conferencing Built-In Course Authoring Call Recording Gamification Goal Setting / Tracking Learning Plans Onboarding Performance Metrics Show More Features Revenue Intelligence Features Actionable Insights Alerts / Notifications Call Scoring Conversation Intelligence CRM Interactions Dashboard Email/Message Interactions Market Intelligence Phone Call Interactions Pipeline Visibility Sales Coaching Video Call Interactions Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management
Integrations Google Meet HubSpot CRM Salesforce Zoom Aircall Close Dialpad Support Dock Gmail Google Calendar Google Docs HubSpot Customer Platform Microsoft Teams Model Context Protocol (MCP) Notion Outreach QEval Slack Todoist Zapier Show More Integrations View All 13 Integrations		Integrations Google Meet HubSpot CRM Salesforce Zoom Aircall Close Dialpad Support Dock Gmail Google Calendar Google Docs HubSpot Customer Platform Microsoft Teams Model Context Protocol (MCP) Notion Outreach QEval Slack Todoist Zapier Show More Integrations View All 15 Integrations
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