Convin vs. Dialpad Sell Comparison


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About Convin is a conversation intelligence platform that integrates Generative AI to transform call center operations. It automates 100% of lead engagement using multilingual virtual agents and provides real-time assistance to agents during calls. By tracking and analyzing every interaction, Convin offers detailed insights into agent performance, customer sentiment, and key trends. The platform uses AI-powered quality assurance to ensure unbiased evaluations of all interactions, from calls to chats to emails. Convin’s deep analytics capabilities—such as conversation behavior analysis and customer intelligence—empower businesses to optimize agent-customer interactions, replicate successful behaviors, and identify opportunities for improvement. The platform seamlessly integrates with existing systems and supports 70+ languages, making it ideal for global organizations looking to scale their contact center operations effectively.	About Dialpad Sell is an AI-powered sales outreach platform designed to help sales teams close deals faster and more efficiently. It provides real-time insights, such as call transcriptions, sentiment analysis, and keyword tracking, to assist reps in refining their pitches and overcoming objections. Managers gain powerful tools for monitoring team performance and coaching with AI-driven recommendations. The platform integrates seamlessly with popular CRMs and business apps like Salesforce, Zendesk, and Microsoft Teams. Dialpad Sell delivers increased sales efficiency, better onboarding, and reduced rep attrition. With enterprise-grade security and 24/7 support, it scales to meet the needs of businesses of all sizes.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes that want to improve conversions with a conversational intelligence platform	Audience Sales leaders and teams looking for an AI-driven platform to enhance sales outreach, coaching, and pipeline management while integrating seamlessly with CRM systems
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $95 per user per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Convin Founded: 2020 India convin.ai/	Company Information Dialpad Founded: 2008 United States www.dialpad.com/ai-sales/
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Categories AI Voice Agents Call Recording Conversation Intelligence Revenue Intelligence Sales Coaching Sales Enablement Transcription Voice Bot	Categories AI Sales Assistants AI Sales Tools Auto Dialer Call Recording Conversation Intelligence Conversational AI Inside Sales Predictive Dialer Revenue Intelligence Ringless Voicemail Drop Sales Coaching Sales Dialers Sales Enablement Sentiment Analysis
Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Conversation Intelligence Features Account Health Alerts AI Insights Call Analytics Call Recording Call Recording Cloud Storage Call Snippets Call Transcription Call/Meeting Sharing Sales Coaching Topic Tags Topic-Based Analytics Video Conferencing Analytics Win/Loss Analysis Revenue Intelligence Features Actionable Insights Alerts / Notifications Call Scoring Conversation Intelligence CRM Interactions Dashboard Email/Message Interactions Market Intelligence Phone Call Interactions Pipeline Visibility Sales Coaching Video Call Interactions Sales Coaching Features Assessments Audio / Video Conferencing Built-In Course Authoring Call Recording Gamification Goal Setting / Tracking Learning Plans Onboarding Performance Metrics Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management	Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Sales Coaching Features Assessments Audio / Video Conferencing Built-In Course Authoring Call Recording Gamification Goal Setting / Tracking Learning Plans Onboarding Performance Metrics Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Inside Sales Features Auto-Dialing Call List Management Call Recording Campaign Management Dashboard Data Management Lead Capture Lead Distribution Lead Scoring Performance Management Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management
Integrations Freshsales Google Calendar HubSpot CRM HubSpot Customer Platform Pipedrive Salesforce CompanyHub CRM Copper Dispatch Freshdesk Google Drive Intercom Microsoft OneNote Phonexa Podio Redtail CRM Salesmate SimpleTexting Slack Zoho CRM Show More Integrations View All 13 Integrations	Integrations Freshsales Google Calendar HubSpot CRM HubSpot Customer Platform Pipedrive Salesforce CompanyHub CRM Copper Dispatch Freshdesk Google Drive Intercom Microsoft OneNote Phonexa Podio Redtail CRM Salesmate SimpleTexting Slack Zoho CRM Show More Integrations View All 48 Integrations
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