Conversus.AI

Conversus.AI

Converseon
+
+

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About

Take control of your models with the leading Machine Learning-as-a-Service Platform for unstructured social and voice-of-customer text analytics. Our experienced team of experts can help you build highly-advanced, bespoke social models to leverage, deploy, generalize and utilize your information properly. Align your social listening initiatives with best practice AI strategies for transparency, accuracy and fairness. New to social listening or want to advance the effectiveness of your solution? We provide the industry’s most experienced team to help guide your journey. You have the data but now want to discover critical insights. We provide a wide range of industry-leading programmatic insight solutions powered by our AI classifiers. Choose from a robust library of industry-based prebuilt machine learning models for immediate deployment. Help ensure your models are not inadvertently discriminatory and inaccurate. Understand the performance of each model clearly before deployment.

About

AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a text analytics platform to improve their operations

Audience

Mid to large-sized businesses, CX teams, product managers, and marketers who want to analyze high volumes of open-ended feedback (NPS, CSAT, chat, reviews, etc.) quickly and accurately using AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Converseon
Founded: 2001
United States
converseon.com

Company Information

SurveySensum
Founded: 2018
India
www.surveysensum.com

Alternatives

Alternatives

BytesView

BytesView

Algodom Media
Delighted

Delighted

Qualtrics
Surveyed

Surveyed

Spicyfy Ventures

Categories

Categories

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Brandwatch
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
Zapier
Zendesk

Integrations

Brandwatch
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
Zapier
Zendesk
Claim Conversus.AI and update features and information
Claim Conversus.AI and update features and information
Claim SurveySensum and update features and information
Claim SurveySensum and update features and information