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About

Callers expect prompt communication. We handle the expectations so you can delight them with your service. North American-based virtual receptionists answers like they are sitting in your office. Your attention is the core driver of your business. We help you keep your attention where it matters. Someone calls your business during the time you have designated for Conversational to answer. A Conversational receptionist answers the call with a custom greeting representing your business. The receptionist follows your call instructions, setting an appointment, answering common questions, taking messages, and more. Receive messages, call details, and display new appointments instantly in your calendar.

About

Veza Reception is a specialized virtual receptionist platform designed to help law firms manage incoming calls, client inquiries, and appointment scheduling without requiring in-house front desk staff. It provides trained legal receptionists who answer calls in the firm’s name and follow customized scripts and routing rules defined during onboarding, ensuring each interaction reflects the firm’s brand, professionalism, and intake process. Calls can be screened, routed, or transferred depending on urgency and client type, with warm transfers used for high-priority situations when attorneys are available. Receptionists gather essential information such as the caller’s name, reason for contacting the firm, case details, and other intake data so attorneys receive clear and organized summaries immediately after the call. It supports appointment scheduling for consultations and follow-up calls, helping law firms convert potential leads into booked meetings.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a friendly and professional live answering service that helps take messages and deliver basic customer service

Audience

Law firms and solo attorneys who need a virtual receptionist service to handle client calls, perform intake, and schedule consultations without hiring full-time front desk staff

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$209 per month
Free Version
Free Trial

Pricing

$200 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Conversational
United States
conversational.com

Company Information

Veza Reception
United States
vezareception.com

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions
Ruby

Ruby

Ruby Receptionists
Clerx

Clerx

Clerx AI

Categories

Categories

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe
Claim Veza Reception and update features and information
Claim Veza Reception and update features and information