Continuum B2B ReturnsContinuum
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Related Products
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About
Between PDF form fills, email exchanges, and manual keystrokes - the returns process in B2B wholesale, distribution, and manufacturing organizations has become unmanageable. Shipping docs are congested, give your shipping and receiving teams real-time information on what returns to be expected throughout the day. Customers can process returns on your website, on your app, or via a link you provide them. Real-time integrations will provide them with accurate pricing and historical purchase order data. The RMA is created in your ERP with business logic to apply accurate warehouse returns, freight costs, and restocking fees. The portal will provide real-time updates on return status to your customers, customer service, and warehouse teams. Your customer is delighted at the seamless process and status updates.
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About
With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses wanting a platform to automate their product returns process
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Audience
Companies that need a returns management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$29.99 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationContinuum
United States
www.gocontinuum.ai
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Company InformationReturngoods
Founded: 2004
United States
www.returngoods.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
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Integrations
Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
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