About
Contextually is an enterprise AI platform designed to help organizations build and deploy production-ready AI agents that can reason over complex, domain-specific data using advanced context engineering. It provides a unified context layer that connects AI models to large volumes of enterprise knowledge, including documents, databases, and multimodal data, enabling agents to deliver accurate, grounded, and relevant outputs. It allows users to define and configure agents quickly through prebuilt templates, natural language prompts, or a visual drag-and-drop interface, supporting both dynamic agents and structured workflows tailored to specific use cases. It includes tools for ingesting and processing massive datasets from multiple sources, transforming unstructured and structured information into retrievable knowledge with intelligent parsing, metadata generation, and continuous updates.
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About
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise teams and developers seeking to build accurate, scalable AI agents that can analyze complex internal data and automate technical workflows
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Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationContextually
United States
contextually.me/
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Company InformationSearchUnify
Founded: 2006
United States
www.searchunify.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
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Integrations
Aha!
Not Supported
Appinium
Not Supported
Confluence
Not Supported
Docebo
Not Supported
Dropbox
Not Supported
Google Drive
Not Supported
Guru
Not Supported
Higher Logic Vanilla
Not Supported
Joomla!
Not Supported
MadCap Flare
Not Supported
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Integrations
Aha!
Supported
Appinium
Supported
Confluence
Supported
Docebo
Supported
Dropbox
Supported
Google Drive
Supported
Guru
Supported
Higher Logic Vanilla
Supported
Joomla!
Supported
MadCap Flare
Supported
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