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About

Set up your own diary study project in no time and invite your users to participate. Get customer insights, speed up your innovation process, find the perfect fit and deliver increased value to your customers. Contextmapp is an innovative research tool with an app for participants and a state-of-the-art dashboard for researchers. Collect feedback, qualitative insights, photos, videos, quotes and scores. High response rates with different invitation options. No monthly fees, only pay for credits per participating participant. Want to know what your users think & do – right in the moment? Contextmapp allows you to discover what people think and feel about your products, services, locations and brand, in real time. You use a dashboard, they use the Contextmapp app, available in Playstore and Appstore. Customer research has never been easier and more powerful – be a research master, share your insights, boost collaboration in your organization and aim for the best insights.

About

Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

User research platform for anyone

Audience

Customer experience teams, product teams, and market researchers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€29 per credit, no monthly fee
Pay as you go. One participating participant costs one credit. There are several packages.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Contextmapp
Founded: 2014
Netherlands
contextmapp.com

Company Information

Voxpopme
Founded: 2013
United States
voxpopme.com

Alternatives

Alternatives

LivingLens

LivingLens

Medallia

Categories

User Research Supported

Categories

Market Research Supported
Survey Supported
User Research Supported
Video Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported
Survey Management Supported

Video Features

Analytics Supported
Brand Overlay Not Supported
Bulk Uploading Supported
Closed Captions Supported
Mobile Screen Support Not Supported
Privacy Options Not Supported
Social Sharing Not Supported
Video Looping Not Supported
Video Streaming Not Supported

Integrations

Alida Not Supported
BERA Not Supported
Digsite Not Supported
Fuel Cycle Not Supported
GutCheck Not Supported
InMoment Not Supported
Iteratively Not Supported
KnowledgeHound Not Supported
MarketCast Not Supported
Methodify Not Supported
Pendo Not Supported
Qualtrics XM Platform Not Supported
Zappi Not Supported

Integrations

Alida Supported
BERA Supported
Digsite Supported
Fuel Cycle Supported
GutCheck Supported
InMoment Supported
Iteratively Supported
KnowledgeHound Supported
MarketCast Supported
Methodify Supported
Pendo Supported
Qualtrics XM Platform Supported
Zappi Supported
Claim Contextmapp and update features and information
Claim Contextmapp and update features and information
Claim Voxpopme and update features and information
Claim Voxpopme and update features and information