ConsumerAffairs

ConsumerAffairs

Consumers Unified
Milestone Reviews

Milestone Reviews

MileStone Internet Marketing
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About

ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We want to prevent one-star experiences for consumers and brands. Our business model is set up to support this mission. We spend hours researching companies, analyzing reviews and building tools to make your decision process surprisingly painless. We help brands collect reviews, respond to their customers and generate insights from feedback. Brands that choose to pay us for these tools are called Authorized Partners. When you’re ready to purchase, we recommend an Authorized Partner(s) that meets your unique situation.

About

Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers. See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily. Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to improve their purchases

Audience

Review management software for companies wanting to control their messages

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Consumers Unified
Founded: 1998
United States
www.consumeraffairs.com

Company Information

MileStone Internet Marketing
Founded: 1998
United States
www.milestoneinternet.com/products/local-reviews/reviews

Alternatives

Alternatives

Stratus Local

Stratus Local

Click Rain

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

ProvenExpert.com Supported
Rannko Supported

Integrations

ProvenExpert.com Not Supported
Rannko Not Supported
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Claim ConsumerAffairs and update features and information
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Claim Milestone Reviews and update features and information