ConsumerAffairs

ConsumerAffairs

Consumers Unified
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+

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About

ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We want to prevent one-star experiences for consumers and brands. Our business model is set up to support this mission. We spend hours researching companies, analyzing reviews and building tools to make your decision process surprisingly painless. We help brands collect reviews, respond to their customers and generate insights from feedback. Brands that choose to pay us for these tools are called Authorized Partners. When you’re ready to purchase, we recommend an Authorized Partner(s) that meets your unique situation.

About

97% of consumers read reviews before making a purchase. With 9 out of 10 people trusting those online reviews as much as word of mouth, it’s more important than ever to gather reviews. Easily send requests via SMS Text or Email. Your clients will receive a message asking them to review you online. See and respond to all reviews posted, regardless of the platform. Manage all your online reviews in one easy dashboard. Get notified immediately when someone leaves a review for you online or fills out a customized feedback form. We’ve brought together the essential elements of online reputation management and are make it easy for you to take control of how customers see your business. Our dashboard helps you easily get and manage online reviews, address feedback from customized forms, and keep your information up to date on 50 online directories. We know how hard you work on your business, which is why we put the power of reputation management back into your hands.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to improve their purchases

Audience

Businesses searching for a solution to improve their online reviews

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$300 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Consumers Unified
Founded: 1998
United States
www.consumeraffairs.com

Company Information

Kydos
Founded: 2018
United States
getkydos.com

Alternatives

Alternatives

LocalReviews

LocalReviews

OneLocal
Wooflo Pro

Wooflo Pro

Wooflo

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

ProvenExpert.com Supported
Rannko Supported

Integrations

ProvenExpert.com Not Supported
Rannko Not Supported
Claim ConsumerAffairs and update features and information
Claim ConsumerAffairs and update features and information
Claim Kydos and update features and information
Claim Kydos and update features and information