ConsumerAffairsConsumers Unified
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Related Products
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About
ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We want to prevent one-star experiences for consumers and brands. Our business model is set up to support this mission. We spend hours researching companies, analyzing reviews and building tools to make your decision process surprisingly painless. We help brands collect reviews, respond to their customers and generate insights from feedback. Brands that choose to pay us for these tools are called Authorized Partners. When you’re ready to purchase, we recommend an Authorized Partner(s) that meets your unique situation.
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About
InsightReviews is a review collection and reputation management platform for local businesses. Staff enter a customer's phone number at the point of sale, and we send an SMS with a branded review link. Positive reviews (4-5 stars) are routed to Google, Yelp, Facebook, and TripAdvisor. Negative reviews (1-3 stars) stay private so the business can follow up directly. Features include a review dashboard with analytics, staff accounts for team access, a public testimonial wall, customizable SMS templates, and Stripe-powered billing. Built for cafes, salons, dentists, gyms, and auto shops who want more 5-star reviews and fewer public complaints.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to improve their purchases
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Audience
Local businesses (cafes, salons, dentists, gyms, auto shops) looking to get more positive online reviews and manage their reputation
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$79/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationConsumers Unified
Founded: 1998
United States
www.consumeraffairs.com
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Company InformationInsightReviews
Founded: 2025
Australia
insightreviews.com.au
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Supported
White Label
Not Supported
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Integrations
ProvenExpert.com
Not Supported
Rannko
Not Supported
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