ConsumerAffairs

ConsumerAffairs

Consumers Unified
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About

ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We want to prevent one-star experiences for consumers and brands. Our business model is set up to support this mission. We spend hours researching companies, analyzing reviews and building tools to make your decision process surprisingly painless. We help brands collect reviews, respond to their customers and generate insights from feedback. Brands that choose to pay us for these tools are called Authorized Partners. When you’re ready to purchase, we recommend an Authorized Partner(s) that meets your unique situation.

About

It’s a fact—angry customers are more likely to leave a review than satisfied ones. You’re not powerless against bad reviews. Elevatie’s founder and CEO developed the software to improve the online reputation of his father’s business. In just 4 months, the star rating increased from a 2.2 to a 3.9 average, with a subsequent search engine traffic jump of 217%. The only way to represent your business accurately online is to get more reviews from your customers. We’ll help you set up a “review funnel” – that’s a fancy of way of saying that customers can choose from your available platforms where they want to leave their review, and if they want to leave multiple or just one. When you wait to respond to a negative review, it makes your business look even worse.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to improve their purchases

Audience

Reputation Management solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great owner who is constantly trying to improve the overall software to work better. They're great with agencies.

Cons

  • It could really use some UI/UX updates on the interface.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Consumers Unified
Founded: 1998
United States
www.consumeraffairs.com

Company Information

Elevatie
Founded: 2017
Canada
elevatie.com

Alternatives

Alternatives

LocalReviews

LocalReviews

OneLocal

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Axis LMS Not Supported
Facebook Not Supported
Google Analytics Not Supported
ProvenExpert.com Supported
Rannko Supported
Salesforce Not Supported
Wufoo Not Supported

Integrations

Axis LMS Supported
Facebook Supported
Google Analytics Supported
ProvenExpert.com Not Supported
Rannko Not Supported
Salesforce Supported
Wufoo Supported
Claim ConsumerAffairs and update features and information
Claim ConsumerAffairs and update features and information
Claim Elevatie and update features and information
Claim Elevatie and update features and information