Connected Dealer Services vs. Urban Science Comparison Chart

Vehicle Acquisition Network (VAN) is an advanced vehicle sourcing platform built for auto dealerships that want to acquire more used inventory directly from private sellers. Rather than relying on auctions or trade-ins, VAN helps dealers identify, contact, and acquire vehicles from consumers in their local market—faster, more affordably, and at higher margins. VAN’s platform includes live FSBO listings, VIN decoding, market valuation tools, automated outreach, CRM-style lead management, and team performance tracking. The software integrates with major trade-in tools like KBB ICO and AccuTrade, and scales to support solo buyers or entire acquisition teams. For dealers who want results without adding headcount, VAN also offers a Managed Buyer program—an all-inclusive service with a dedicated buyer who handles outreach, negotiation, and appointment setting on your behalf. Vehicle Acquisition Network is trusted by hundreds of franchise and independent dealers across North America.

Paladin is an all-in-one retail management platform built for independent hardware stores, lumber and building materials dealers, feed & seed retailers, pharmacies, and specialty retailers. Paladin combines point of sale, inventory management, e-commerce, mobile selling, and managed IT services in a single system. PaladinPOS™ helps retailers manage sales, inventory, pricing, purchasing, customer accounts, and day-to-day operations from one platform. PaladinGo™ extends selling beyond the counter with real-time mobile access to inventory, pricing, and customer information. PaladinShop™ provides a built-in online storefront that keeps inventory and pricing synchronized automatically. PaladinMSP™ delivers managed IT, security, updates, and network monitoring to reduce technology burdens. Serving independent retailers since 1980, Paladin is known for reliable systems, practical retail expertise, and industry-leading U.S.-based customer support.

Bullseye is the visionary store and dealer locator platform that wins more customers. Beyond just a standard locator, Bullseye enables companies to engage customers with local content, increase lead capture, drive traffic, and improve relationships with dealers, agents, and other partners. With SEO-friendly landing pages, automated real-time lead management, and more, Bullseye is the locator that partners love. Easily integrate partner pages on your website to showcase their work with your products, build trust with customers, and turn your ordinary locator into a lead generating machine. With 20 years of experience, Bullseye includes all the features you'd expect from a modern locator: user-friendly search interfaces, a robust API, in-depth reporting, 3rd-party integrations, and extensive tools to manage locations, users, categories, and custom data fields. It's a comprehensive solution to manage all your location data and drive customers to stores, dealers, agents, and more.

Partful is a 3D Explosion Parts Catalog and Work Instructions Platform. Wow your customers, dealers and end-users with the sleekest part ordering experience. Showcase your products and parts in stunning 3D. Let your customers and dealers instantly find the right parts and click to order in one exploded view. No more incorrect orders, only a superior customer experience. Our customers include Lotus Cars, IDEX, Lear Corporation, Maeving, BRP and more. Our Work Instructions let you customise and provide your end users a unique training experience in stunning 3D. It allows your end users to instantly find the right instructions and steps. Say goodbye to digging through stacks of PDF manuals trying to match things up. And say hello to an immersive training experience at your finger tips.

We simplify your manufacturing.™ Global Shop Solutions AI-integrated ERP software provides the applications needed to deliver a quality part on time, every time from quote to cash and everything in between, including shop management, scheduling, inventory, accounting, quality control, CRM and 25 more. Built with AI in mind, our software helps manufacturers make smarter, data-driven decisions that improve efficiency and visibility. Available in the cloud or on premise, our manufacturing customers benefit from real-time inventory accuracy, improved on-time delivery, lower administrative costs, increased sales and improved customer service. Headquarters in The Woodlands, Texas includes a state-of-the-art R&D facility and Global Shop Solutions training center. Through its offices in the U.S., Mexico, Indonesia, Singapore, Australia, New Zealand and the United Kingdom, the company supports thousands of manufacturing facilities in over 25 countries and more than 30 industries.

Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.

NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings.

Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

Descartes Sellercloud is a robust ecommerce growth platform that empowers businesses to control their catalog, inventory, orders, purchasing, fulfillment, and shipping all from one centralized system. It offers seamless integrations with over 350 partners, including marketplaces like Amazon, Shopify, and Wayfair, helping merchants expand their reach and increase sales. The platform supports automation of routine tasks, boosting efficiency and allowing businesses to ship faster and sell more. Sellercloud caters to a wide range of ecommerce operations with customizable solutions for wholesalers, retailers, 3PLs, and FBA sellers. Numerous customers praise Sellercloud for its ability to streamline workflows, eliminate inventory discrepancies, and drive significant revenue growth. Backed by a dedicated product expert team, Sellercloud ensures smooth implementation and continuous support.

Square POS is a simple and intuitive point-of-sale (POS) solution that delivers a robust set of tools for sales tracking, inventory, online payment processing, digital receipts, and analytics. Available for Android and iOS devices, Square POS provides a recording of transactions offline by storing data locally and then automatically syncing all information when their is an Internet connection. Additionally, Square POS enables users to seamlessly manage details, such as names, prices, and quantities and provides features such as a barcode scanner, discounts, credit card processing, gift cards, refunds, and more. Whether or not your business has a brick-and-mortar location, building a robust online presence can help you engage customers from a distance. Square’s online solutions work with any of the above point-of-sale systems, or you can use them on your own. We give you the tools to create thumb-stopping, compelling, and on-brand ads that perform.