Connecteam vs. Workiz Comparison


Connecteam	Workiz	+	+
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About Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.		About Finally, an FSM powered by AI and smart automations that work for you. Workiz simplifies operations, strengthens customer relationships, and drives business growth. As the leading field service management platform built with service pros in mind, Workiz offers the Genius Suite: a powerful set of tools including Jessica AI Dispatcher (Genius Answering), cloud-based invoicing, scheduling, SMS messaging, CRM, and work orders. Everything you need to stay organized, win more jobs, and build a service business that runs itself — with technology that feels like a helping hand, not a replacement.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses of all sizes with deskless teams, no matter where they are.		Audience Field Service Professionals
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $29 for up to 30 users We keep it simple and affordable: Free 14-day trial (no credit card required) includes all features, so you can truly experience the product with no limitations. Small Business plan is free for up to 10 users. Premium plans start at $29/month, fixed price for the first 30 users. Free Version Free Trial		Pricing Standard Pro Ultimate Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.6 / 5 support 4.9 / 5 Read all reviews		Reviews/Ratings Overall 3.0 / 5 ease 3.2 / 5 features 3.2 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros from Real Users Pros This has been fantastic! Not only does it keep everyone's hours organized, but it also gives us real-time insights into staffing and project timelines. This information is invaluable for accurate bidding on future jobs. This solution is great! It's easy to use, looks good, and offers fantastic value. Plus, the developers keep adding new features and updates, which is awesome. I highly recommend it! Easy to use mobile app for organization wide communication. It also provides a variety of communication channels like chat, email, surveys & alerts. What I appreciate most about Connecteam is its ability to serve as a comprehensive platform for employee contentment. From user-friendly surveys to effective communication tools, Connecteam streamlines the process of understanding and addressing employee needs, creating a bridge to a more satisfied and engaged workforce. Connecteam offers several advantages including its comprehensive suite of features for scheduling, communication, and task management. Its user-friendly interface and mobile accessibility make it an efficient and accessible choice for businesses seeking to optimize workforce management. This app excels with user-friendly tools, enhancing seamless communication & collaboration effortlessly. Finally an app with all the tools we were looking for! Up until now needed to pay for 4 different apps, and to ask our employees to download them. More effective management and monitoring of employees along with their progress in their tasks & projects. I rely on this software to effectively manage my small remote team, providing essential tools for management, communication, monitoring, and collaboration. Its user-friendly interface complements the extensive range of features, making it a cost-effective investment for our organization. This software significantly enhances our daily operations, ensuring that our team's needs are met efficiently and effectively. One advantage of using this software is the effectiveness of the management and communication of this software.		Pros & Cons from Real Users Pros I really like how easy it is to schedule jobs and see where my guys are on the map. The automated texts to customers are a life saver because they keep everyone updated without me having to call every person manually. Also the payment system works great and we get paid much faster now. Super easy and fast setup — We were up and running in just a few days - can't afford long downtimes. quick learning curve, user-friendly with a clean design; both office staff and field techs picked it up fast without needing extensive training. Powerful automations that save tons of time Automated reminders, A BIG UPVOTE FOR US!!! follow-ups on invoices, review requests, "on-my-way" texts, and lead responses work flawlessly and have cut our manual work by hours every week. Workiz is easy to use, with an intuitive interface that makes it simple for both admins and field workers to navigate. It offers strong automation, reducing manual work by handling scheduling, dispatching, and follow-ups efficiently. The visual scheduling feature allows for easy drag-and-drop job management, making rescheduling quick and hassle-free. The dispatch board is highly effective, letting users assign workers based on service areas and skills, ensuring the right technician is sent to the right job. The online booking tool improves website conversions by allowing customers to book services directly. Another advantage is that Workiz has no large upfront costs, offering flexible pricing without requiring expensive multi-year commitments. Additionally, AI-powered features are in development, promising to further enhance automation and efficiency in the future. There is practically no support for the program. The robot politely answers you and apologizes for the inconvenience. Price kinda... The price was literally the only positive about the system, and even that has dwindled down over the years. They have slowly made more and more of the system an option to be paid for. Cons i wish there were more options to customize colors in the calendar to make it look even cleaner. it's a very small thing and doesn't affect the work but would be a nice bonus to have. Pricing can add up with extras and larger teams (i need lower prices please Workiz. ;)) ) One of the downsides of Workiz is its limited charge type flexibility, requiring users to create duplicate services just to differentiate between charge types, which adds unnecessary work. Another area for improvement is team organization, as there isn’t a dedicated section for grouping workers by zones and skills, making large team management more cumbersome. Additionally, service area creation could be more efficient. Currently, users must manually enter zip codes one by one, whereas an option to automatically generate service areas from an array of zip codes would save time. While Workiz is actively improving, deeper customization options would make it a better fit for businesses with unique workflows. After the last update things got really bad. Firstly, the font and icons are smaller and have poor contrast. For those who do not work in the office on a computer, but in the field use this program on a phone or tablet, it has become much more difficult to work. A magnifying glass is required to read the information. It is not possible to enlarge the text by zooming in. The copy text is not copied by the client. It is not possible to copy the necessary information and send it to the office or somewhere else. The icons for calling and sending a message are very close and hard to see. As a result, you often click the wrong icon. Everything else.. Anything is an add-on, even some of the things that were free when I first started using the system later became an option and my price continue to increase., I'm currently paying twice what I started at. Are we do inspections so we upload a lot of photos, unfortunately it takes anywhere from 60 seconds to 5 minutes to upload a photo. We generally upload 20 to 60 photos per job so this has been a big problem. The system will also randomly lose photos a few days later. These photos should be able to be viewed by the client, but half of the time they do not come through and the client just gets a blank document. We use them documents, which took several hours to set up and design. Open the system one day and half of our inspection document was just gone. It took four hours for Support to respond, and they couldn't figure out what happened. Speaking of, by far the worst customer support I've ever had in my life. It generally takes between one hour if you're lucky up to 12 hours to get a response and if you close your application or computer in the meantime you have to start over. Just avoid this garbage..
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Connecteam Founded: 2015 United States connecteam.com		Company Information Workiz Founded: 2015 United States workiz.com
Alternatives Buddy Punch		Alternatives WEX Field Service Management
Time Management from ISGUS ISGUS America LLC		ServiceTitan
Deltek Replicon Time Deltek		Orcatec
When I Work		FieldPulse
WorkforceHub Swipeclock View All		WorkWave Service WorkWave View All
Categories Absence Management Attendance Tracking Car Wash Management Checklist Cleaning Services Collaboration Document Management Employee Communication Tools Employee Engagement Employee Recognition Employee Scheduling Employee Survey Field Service Management Forms Automation Frontline Worker Communication Home Services Human Resources HVAC Internal Communications Leave Management Maintenance Management Medical Scheduling Onboarding Plumbing PTO Tracking Restaurant Scheduling Scheduling Security Guard Management Service Dispatch Snow Removal Task Management Team Chat Team Communication Team Management Time & Attendance Time Clock Time Tracking Tradesman Job Management Training Work Schedule Makers Workflow Management Workforce Management		Categories Appliance Repair Carpet Cleaning Electrical Contractor Equipment Maintenance Equipment Management Field Service Management Garage Door Handyman Home Services HVAC Janitorial Limo Locksmith Plumbing Service Dispatch Snow Removal Subcontractor Tradesman Job Management
Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Show More Features Absence Management Features Analytics/Reporting Approval Process Control Attendance Tracking Calendar Management Compliance Management Employee Database Employee Scheduling Leave Policy Management Notifications/Alerts Overtime Management Role-Based Permissions Time Off Management Timesheet Management Attendance Tracking Features Absence Management Calendar Management Employee Scheduling Employee Time Clock FMLA Tracking Overtime Tracking Reporting/Analytics Self Service Portal Time Tracking Timesheets Vacation / Leave Tracking Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Document Management Features Access Controls Archiving & Retention Collaboration Tools Compliance Tracking Document Archiving Document Assembly Document Capture Document Conversion Document Delivery Document Indexing Document Retention Electronic Signature Email Management File Recovery File Type Conversion Forms Management Full Text Search Offline Access Optical Character Recognition Print Management Version Control Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Employee Recognition Features eCards Goals Leaderboards / Activity Tracking Manager-to-Peer Recognition Mention Management Nominations Peer-to-Peer Recognition Performance Management Rewards Catalog Rewards Points Social Recognition Employee Scheduling Features Appointment Management Automated Scheduling Calendar Management Employee Database Group Scheduling Messaging Mobile Access Payroll Management Reporting/Analytics Resource Management Schedule Distribution Scheduling Shift Scheduling Shift Swapping Time Clock Time Tracking Vacation / Leave Tracking Forms Automation Features Approval Process Control Archiving & Retention Collaboration Document Indexing Drag & Drop Full Text Search Remote Document Access Rules-Based Workflow Text Editing Version Control Human Resources Features 360 Degree Feedback Applicant Tracking Attendance Management Benefits Management Career Development Planning Compensation Management Compliance Management Employee Database Employee Lifecycle Management Onboarding Payroll Management Performance Management Recruiting Management Self Service Portal Succession Planning Time & Attendance Management Time Off Management Timesheets Training Management Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Leave Management Features Approval Process Control Calendar Management Employee Scheduling FMLA Tracking Leave & Absence Reporting Leave Policy Management Self Service Portal Maintenance Management Features Asset Tracking Billing & Invoicing Calibration Management Dispatch Management Inventory Control Inventory Management Key & Lock Management Mobile Access Planning Calendar Predictive Maintenance Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Onboarding Features Course Management Document Management E-Verify / I-9 Forms Electronic Forms Electronic Signature Employee Handbook Employee Portal File Management Job Description Management Orientation Management Self Service Portal Task Management Tax Forms Training Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Task Management Features Collaboration Create Subtasks Gamification Gantt Charts Mobile Access Percent-Complete Tracking Progress Tracking Recurring Tasks Reporting/Analytics Spreadsheet View Task Board View Task Planning Task Scheduling Task Tracking Time Tracking To-Do List View Team Chat Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Team Management Features Assignment Management Commenting / Notes Goal Setting / Tracking Messaging Productivity Analysis Progress Tracking Project Planning Resource Management Task Management Third Party Integration Time Tracking Time Clock Features Biometric Recognition Hourly Employee Tracking Messaging Mobile Access Online Punch Card Payroll Management Punch card Reporting/Analytics Salaried Employee Tracking Sick Leave Tracking Vacation / Leave Tracking Workstation Tracking Time Tracking Features Automatic Time Capture Billable & Non-Billable Hours Billing & Invoicing Employee Database Expense Tracking Mobile Time Tracking Multiple Billing Rates Offline Time Tracking Online Time Tracking Overtime Calculation Time per Project Reporting Timesheet Management Vacation / Leave Tracking Training Features Academic / Education Asynchronous Learning Blended Learning Built-In Course Authoring Built-in LMS Certification Management Corporate / Business eCommerce Learner Portal Mobile Learning Simulation Synchronous Learning Training Companies Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration Workforce Management Features Budgeting & Forecasting Contractor Management Employee Lifecycle Management Labor Projection Performance Appraisal Recruiting Management Scheduling Skills Tracking Time & Attendance Variable Workforce		Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Show More Features Carpet Cleaning Features Billing & Invoicing Customer Management Dispatch Management Equipment Tracking Mobile Access Online Booking Scheduling Work Order Management Electrical Contractor Features Billing & Invoicing Commercial / Industrial Contract Management Customer Database Electronic Signature Mobile Access Quotes / Estimates Scheduling Time Tracking Work Order Management Equipment Maintenance Features Customer Database Dispatch Management Equipment Tracking Inventory Control Job Management Maintenance Scheduling Warranty Tracking Work Order Management Garage Door Features Billing & Invoicing Contract Management Customer Management Dispatch Management Equipment Tracking Inventory Management Job Costing Scheduling Warranty Tracking Handyman Features Billing & Invoicing Dispatch Management Electronic Signature Inventory Management Mobile Payments Payment Processing Quotes / Estimates Time Tracking Work Order Management Janitorial Features Bid Management Billing & Invoicing Client Management Employee Scheduling Inventory Management Mobile Access Payroll Management Quality Control Surveys & Feedback Time Tracking Work Order Management Locksmith Features Billing & Invoicing CRM Dispatch Management GPS Tracking Inventory Management Mobile Access Payment Processing Scheduling Work Order Management
Integrations Google Calendar QuickBooks Online QuickBooks Online Advanced AnswerForce Authorize.Net Beeline Routes CompanyCam Dropbox Enzy Gusto NZ Leads NextBee PayCheck QuickBooks Payroll RealWork Stripe Xero YouTube Zapier Zoom Show More Integrations View All 13 Integrations		Integrations Google Calendar QuickBooks Online QuickBooks Online Advanced AnswerForce Authorize.Net Beeline Routes CompanyCam Dropbox Enzy Gusto NZ Leads NextBee PayCheck QuickBooks Payroll RealWork Stripe Xero YouTube Zapier Zoom Show More Integrations View All 15 Integrations
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