Connecteam vs. Housecall Pro Comparison


Connecteam	Housecall Pro	+	+
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About Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.		About Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses of all sizes with deskless teams, no matter where they are.		Audience Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $29 for up to 30 users We keep it simple and affordable: Free 14-day trial (no credit card required) includes all features, so you can truly experience the product with no limitations. Small Business plan is free for up to 10 users. Premium plans start at $29/month, fixed price for the first 30 users. Free Version Free Trial		Pricing $59.00/month Basic: $59/mo Essentials: $149/mo MAX Contact for price Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.6 / 5 support 4.9 / 5 Read all reviews		Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.8 / 5 support 4.7 / 5 Read all reviews
Pros from Real Users Pros This has been fantastic! Not only does it keep everyone's hours organized, but it also gives us real-time insights into staffing and project timelines. This information is invaluable for accurate bidding on future jobs. This solution is great! It's easy to use, looks good, and offers fantastic value. Plus, the developers keep adding new features and updates, which is awesome. I highly recommend it! Easy to use mobile app for organization wide communication. It also provides a variety of communication channels like chat, email, surveys & alerts. What I appreciate most about Connecteam is its ability to serve as a comprehensive platform for employee contentment. From user-friendly surveys to effective communication tools, Connecteam streamlines the process of understanding and addressing employee needs, creating a bridge to a more satisfied and engaged workforce. Connecteam offers several advantages including its comprehensive suite of features for scheduling, communication, and task management. Its user-friendly interface and mobile accessibility make it an efficient and accessible choice for businesses seeking to optimize workforce management. This app excels with user-friendly tools, enhancing seamless communication & collaboration effortlessly. Finally an app with all the tools we were looking for! Up until now needed to pay for 4 different apps, and to ask our employees to download them. More effective management and monitoring of employees along with their progress in their tasks & projects. I rely on this software to effectively manage my small remote team, providing essential tools for management, communication, monitoring, and collaboration. Its user-friendly interface complements the extensive range of features, making it a cost-effective investment for our organization. This software significantly enhances our daily operations, ensuring that our team's needs are met efficiently and effectively. One advantage of using this software is the effectiveness of the management and communication of this software.		Pros & Cons from Real Users Pros We had no idea how much of an advantage HCP would be in managing our business for records, history, billing and management. Housecall Pro has helped me grow my business and present professionally in my services. Being a one man operation I look at ways to be as professional as possible, having Housecall Pro is essential in this. My clients love the automated text of their appointments along with when I am en route to their homes. Communication is key in the service industry, HCP saves me tons of phone calls and time spend coordinating my schedule. Professional Appearance, Text Messaging Notifications, Easy to use, so many features that it's sometimes hard to know ALL that it can do for you. I enjoy how easy it is to navigate the schedule, add so many features through their apps, all my techs can see important messages between customer, quick books tabs, reviews, etc. We're HVAC and pros for us are: 1. affordability 2. ease of use 3. integration with other apps 4. marketing features 5. CUSTOMERS LIKE THE SOFTWARE! Cons As we add more employees the scheduling window can be difficult to manage. I would say as a smaller company I don’t have any issues with the software. It does exactly what I need it to do for me. I could see how larger companies may not get all the features they’re looking for, but for me it works well. Lack of Parts Inventory is the biggest complaint. I don’t like that call backs aren’t flagged, I want my csr to be able to reschedule calls without having to go through each call, I don’t like how long the transactions take to hit the bank and I have to add another charge to make it an instant payout, the price to add on additional service techs, the inability to create easier proposals, and SO MUCH MORE. Bookkeeping integration with QuickBooks is tricky. The wait time for the "blue-bubble" user chat is too slow. I've noticed this problem over the last six months, and needs improving.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Connecteam Founded: 2015 United States connecteam.com		Company Information Housecall Pro Founded: 2013 United States www.housecallpro.com
Alternatives Buddy Punch		Alternatives WEX Field Service Management
Time Management from ISGUS ISGUS America LLC		Pocomos Pocomos Software
Deltek Replicon Time Deltek		Resco Field Service+ Resco
The Service Program Westrom Software		Kickserv
Jobber Jobber Software View All		Jobber Jobber Software View All
Categories Absence Management Attendance Tracking Car Wash Management Checklist Cleaning Services Collaboration Document Management Employee Communication Tools Employee Engagement Employee Recognition Employee Scheduling Employee Survey Field Service Management Forms Automation Frontline Worker Communication Home Services Human Resources HVAC Internal Communications Leave Management Maintenance Management Medical Scheduling Onboarding Plumbing PTO Tracking Restaurant Scheduling Scheduling Security Guard Management Service Dispatch Snow Removal Task Management Team Chat Team Communication Team Management Time & Attendance Time Clock Time Tracking Tradesman Job Management Training Work Schedule Makers Workflow Management Workforce Management		Categories Appliance Repair Appointment Scheduling Billing and Invoicing Business Management Cleaning Services Construction Accounting Electrical Contractor Electrical Estimating Employee Scheduling Field Service Management Home Services HVAC Landscape Management Pest Control Plumbing Quoting Scheduling Service Dispatch Tradesman Job Management Work Order Workforce Management
Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Employee Scheduling Features Appointment Management Automated Scheduling Calendar Management Employee Database Group Scheduling Messaging Mobile Access Payroll Management Reporting/Analytics Resource Management Schedule Distribution Scheduling Shift Scheduling Shift Swapping Time Clock Time Tracking Vacation / Leave Tracking Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Workforce Management Features Budgeting & Forecasting Contractor Management Employee Lifecycle Management Labor Projection Performance Appraisal Recruiting Management Scheduling Skills Tracking Time & Attendance Variable Workforce Show More Features Absence Management Features Analytics/Reporting Approval Process Control Attendance Tracking Calendar Management Compliance Management Employee Database Employee Scheduling Leave Policy Management Notifications/Alerts Overtime Management Role-Based Permissions Time Off Management Timesheet Management Attendance Tracking Features Absence Management Calendar Management Employee Scheduling Employee Time Clock FMLA Tracking Overtime Tracking Reporting/Analytics Self Service Portal Time Tracking Timesheets Vacation / Leave Tracking Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Document Management Features Access Controls Archiving & Retention Collaboration Tools Compliance Tracking Document Archiving Document Assembly Document Capture Document Conversion Document Delivery Document Indexing Document Retention Electronic Signature Email Management File Recovery File Type Conversion Forms Management Full Text Search Offline Access Optical Character Recognition Print Management Version Control Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Employee Recognition Features eCards Goals Leaderboards / Activity Tracking Manager-to-Peer Recognition Mention Management Nominations Peer-to-Peer Recognition Performance Management Rewards Catalog Rewards Points Social Recognition Forms Automation Features Approval Process Control Archiving & Retention Collaboration Document Indexing Drag & Drop Full Text Search Remote Document Access Rules-Based Workflow Text Editing Version Control Human Resources Features 360 Degree Feedback Applicant Tracking Attendance Management Benefits Management Career Development Planning Compensation Management Compliance Management Employee Database Employee Lifecycle Management Onboarding Payroll Management Performance Management Recruiting Management Self Service Portal Succession Planning Time & Attendance Management Time Off Management Timesheets Training Management Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Leave Management Features Approval Process Control Calendar Management Employee Scheduling FMLA Tracking Leave & Absence Reporting Leave Policy Management Self Service Portal Maintenance Management Features Asset Tracking Billing & Invoicing Calibration Management Dispatch Management Inventory Control Inventory Management Key & Lock Management Mobile Access Planning Calendar Predictive Maintenance Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Onboarding Features Course Management Document Management E-Verify / I-9 Forms Electronic Forms Electronic Signature Employee Handbook Employee Portal File Management Job Description Management Orientation Management Self Service Portal Task Management Tax Forms Training Management Task Management Features Collaboration Create Subtasks Gamification Gantt Charts Mobile Access Percent-Complete Tracking Progress Tracking Recurring Tasks Reporting/Analytics Spreadsheet View Task Board View Task Planning Task Scheduling Task Tracking Time Tracking To-Do List View Team Chat Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Team Management Features Assignment Management Commenting / Notes Goal Setting / Tracking Messaging Productivity Analysis Progress Tracking Project Planning Resource Management Task Management Third Party Integration Time Tracking Time Clock Features Biometric Recognition Hourly Employee Tracking Messaging Mobile Access Online Punch Card Payroll Management Punch card Reporting/Analytics Salaried Employee Tracking Sick Leave Tracking Vacation / Leave Tracking Workstation Tracking Time Tracking Features Automatic Time Capture Billable & Non-Billable Hours Billing & Invoicing Employee Database Expense Tracking Mobile Time Tracking Multiple Billing Rates Offline Time Tracking Online Time Tracking Overtime Calculation Time per Project Reporting Timesheet Management Vacation / Leave Tracking Training Features Academic / Education Asynchronous Learning Blended Learning Built-In Course Authoring Built-in LMS Certification Management Corporate / Business eCommerce Learner Portal Mobile Learning Simulation Synchronous Learning Training Companies Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration		Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Employee Scheduling Features Appointment Management Automated Scheduling Calendar Management Employee Database Group Scheduling Messaging Mobile Access Payroll Management Reporting/Analytics Resource Management Schedule Distribution Scheduling Shift Scheduling Shift Swapping Time Clock Time Tracking Vacation / Leave Tracking Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Workforce Management Features Budgeting & Forecasting Contractor Management Employee Lifecycle Management Labor Projection Performance Appraisal Recruiting Management Scheduling Skills Tracking Time & Attendance Variable Workforce Show More Features Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Billing and Invoicing Features Billing Portal Contact Database Contingency Billing Customer Portal Customizable Invoices Dunning Management Hourly Billing Invoice History Mobile Payments Multi-Currency Online Invoicing Online Payments Payment Processing Project Billing Recurring/Subscription Billing Service Ticket Billing Tax Calculator Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling Quoting Features Automated Quoting Catalog Management Client Portal Contact Management Customer Accounts Customizable Branding Discount Management Forms Creation Pricing Management Product Configurator Proposal Management Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management
Integrations Google Calendar QuickBooks Online QuickBooks Online Advanced Zapier Agave Force Fleet Tracking Google Drive HomeBinder Mailchimp Nexa NiceJob One Step GPS Schedule Engine ShareDocView Stackreaction Stripe Stripe Billing SurgePoint TrueReview pulseM Show More Integrations View All 13 Integrations		Integrations Google Calendar QuickBooks Online QuickBooks Online Advanced Zapier Agave Force Fleet Tracking Google Drive HomeBinder Mailchimp Nexa NiceJob One Step GPS Schedule Engine ShareDocView Stackreaction Stripe Stripe Billing SurgePoint TrueReview pulseM Show More Integrations View All 37 Integrations
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