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About

Turn your happy patients into practice ambassadors and rank higher on Google with Connect the Doc’s review platform. Connect the Doc automatically asks your patients for feedback after their visit. Sit back, relax, and focus on providing the best quality of care. We’ll handle your online reputation so you don’t have to. Tired of positive reviews being posted on sites that your patients have never heard of? We help you generate authentic patient reviews on the sites that matter most: Google, Facebook, and other top industry-specific sites. Most patients looking for a nearby provider are looking on Google. Your rankings are largely impacted by the location of the patient searching as well as the recency, frequency, volume, and ratings of your reviews on Google and other top sites. More reviews mean higher rankings and more new patient leads. Choose from a variety of workflows to maximize your reputation goals.

About

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Clinics looking to get patient feedback with an automated patient feedback solution

Audience

Doctors and healthcare organizations looking for a healthcare reputation management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Connect the Doc
Founded: 2012
Canada
connectthedoc.com/join/products-and-services/reviews/

Company Information

RepuGen
Founded: 2016
United States
www.repugen.com

Alternatives

Pozative

Pozative

Adit

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myPracticeReputation

myPracticeReputation

Practice Builders
review camp

review camp

June Commerce

Categories

Review Management Supported

Categories

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

AdvancedMD Not Supported
Dentrix Not Supported
DrChrono Not Supported
EagleSoft Not Supported
Facebook Supported
Hg Mercury CRM Supported
NextGen Healthcare EHR Not Supported
Veradigm Practice Management Not Supported

Integrations

AdvancedMD Supported
Dentrix Supported
DrChrono Supported
EagleSoft Supported
Facebook Not Supported
Hg Mercury CRM Not Supported
NextGen Healthcare EHR Supported
Veradigm Practice Management Supported
Claim Connect the Doc and update features and information
Claim Connect the Doc and update features and information
Claim RepuGen and update features and information
Claim RepuGen and update features and information