Connect Patient

Connect Patient

ChartLogic
SimboConnect

SimboConnect

Simbo AI
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About

Connect Patient by ChartLogic is a mobile-friendly multifunction patient portal. This web-based solution allows physicians and patients to easily communicate and engage using any browser or device or browser, thereby improving the quality of care and enhancing the overall patient experience. For providers, the key features of the tool are patient history, secure messaging, patient intake forms, and appointment reminders. For patients, the primary features include appointment requests, pay bills online, and RX refill requests.

About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Supports private physician practices nationwide. In addition to primary care, Connect Patient is ideal for surgical and other complex specialties.

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This AI Boat can answer patient inquiries through automation. It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests. It ensures timely resolution of patient requests or inquiries.
  • SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

Cons

  • I don't have any Complains till now. it will solve the inquires on time.
  • To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ChartLogic
Founded: 1994
United States
www.chartlogic.com

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

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Categories

Patient Experience Supported
Patient Intake Supported
Patient Portal Supported

Categories

Conversational AI Supported
Healthcare AI Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Connect Patient and update features and information
Claim Connect Patient and update features and information
Claim SimboConnect and update features and information
Claim SimboConnect and update features and information