Confluence

Confluence

Atlassian
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About

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

About

Paligo is built for organizations that manage large volumes of complex technical content - and need it to scale. Designed for structured documentation at high volume, Paligo helps teams turn documentation into a strategic asset through intelligent reuse, governance, and automation. At the core of Paligo is a cloud-native component content management system (CCMS) that lets teams author once and reuse content everywhere. This approach reduces duplication, accelerates updates, lowers translation costs, and ensures consistency across products, formats, and markets. The result is faster publishing, fewer errors, and documentation teams that can focus on impact rather than maintenance. Paligo combines powerful structured authoring with an intuitive SaaS interface, making it accessible to both experienced technical writers and broader content teams. From authoring and review to translation and multichannel publishing, Paligo supports the full documentation lifecycle.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

From technical teams and project management groups, to marketing, HR, legal, and finance.

Audience

Technical communicators, technical writers, DocOps, documentation professionals, product managers, product owners, policy and procedure creators, knowledge managers, learning and training professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Version
Free Trial

Pricing

Contact Sales for details on pricing.
Available in three tiers:
Professional
Business
Enterprise
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Confluence provides millions of integration and collaboration tools between teams to contribute to each other on important work projects. I like the fact that its platform is an open space to create an exchange of ideas and labor participation to put together marketing campaigns, commercial projects, brand management, strategy planning or whatever we need to do. It allows us to prioritize and put all our ideas in order, traceability allows us to follow up our product step by step, in addition to the fact that thanks to the forums and the creation of reports we have been able to make everything clear and captured to correctly follow the workflow, marked route to achieve the completion of each of our projects. With Confluence we have achieved that all work teams, regardless of the work area, can participate and contribute to each part that makes a project essential, in this way we save a lot of work and time, we can all advance in a single plane, keeping constant the development of our work. Being able to access from our cell phone is important to be able to supervise work progress or collaborate when needed and not in the office, having this has been essential. The cost is also quite comfortable and fits perfectly to what we need.
  • Confluence is a great place to have information quickly accessible for reading and is great for having lots of storage space.
  • It's nice to be able to have one platform for all parts of an engineering company. Being able to create a page from scratch without need for code or developer knowledge is nice.
  • Easy to use. Plenty of integration in the cloud version. All in one product, if you need an integration Probably confluence have it.
  • Confluence seems to me to be a very suitable program for my work, and my results confirm this; with it, I can have very positive editing options. In addition to having many theme features with customization influences that encompass colorful themes. It is fundamental because it has a platform that adapts to the management of files, either heavy or light. Another critical factor is its flexibility and variety; it allows me to have very suitable templates for every circumstance and type of client.

Cons

  • The interface can be a bit boring, it would be ideal to have more customization power, edit the background or structure, since it is a bit complicated to find the tools that we need to use, as well as the creation of pages, we do not know how to control the creation much of these and makes the panel too dense, having a better guide and documentation of each aspect of the platform would greatly facilitate understanding and use. Also, when editing documents, the options are limited, it does not provide model templates and the fonts are very few, sometimes we need to expand our possibilities. Until now these have been the limitations that we have had at work, the rest regarding functionality and the real usefulness of the platform has undoubtedly been good.
  • There are little to no features to help separate sections and is not the easiest to navigate.
  • Sometimes the wiki pages can get a little crazy to find or edit. If you don't know the name of what you are looking for, it can be really hard to find. The wiki pages can get a little confusing when trying to set them up.
  • Pretty hard to configure. Text formatting structure "standard" - no cute presentation.
  • The interface is not very graphical, it does not include novelty in its movements, that is to say, it is a little outdated, it is nothing serious but it would be encouraging to update its image. It would also be great if they implemented an alphabetical order in each of its pages, this would facilitate the search.

Pros from Real Users

Pros

  • Native SaaS, not built on an older technology base. The product is robust, intuitive with good functionality. Supports versions (branching), workflows and meta-tagging. We use it for a flat model w/o versions and only use branching for making changes then merge back. We don't localize so haven't experience that workflow. The product seems very stable. And for a SaaS solution you don't feel the latency and doesn't impact work.
  • The simplicity, a very intuitive interface, a reliable uptime, and a first-class support for small and large issues that may arise. Notably simple image processing can be added. When it comes to managing translations, Paligo has made it very convenient for the user and you soon get a feel for how the other languages are developing, while the original language can be version managed, so that a possible update of e.g. a product manual does not become a big burden for the user, but on the contrary, Paligo offers a very controlled way of working, even for groups of authors. In short, Paligo is a professional content management system but which has retained simplicity and logic for ordinary people.
  • All tools are well-designed for our uses, it's not a simple editor. Very easy to learn as well, all good!
  • Search capability, content reuse options, assignments with approvals/rejections and format stability.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com

Company Information

Paligo
Founded: 2015
Sweden
paligo.net

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd

Alternatives

Smartsheet

Smartsheet

Smartsheet.com
Bit.ai

Bit.ai

Bit Tech Labs
Xpublisher

Xpublisher

Fabasoft Xpublisher
MadCap IXIA CCMS

MadCap IXIA CCMS

MadCap Software

Categories

Categories

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Requirements Management Features

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Content Collaboration Features

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Document Version Control Features

Access Controls/Permissions
Approval Process Control
Archiving & Retention
Audit Trail
Commenting / Notes
Document Check-in / Check-out
For Engineering Documents
Revision History
Version Comparison
Version Rollback

Integrations

Fluid Topics
Amazon Q Business
CloudEagle.ai
Clutch
Coral
Cutover
Evernote
Hyperproof
IBM API Connect
IdRamp
Looppanel
Panto
Peaka
Shift
Synapcus
Teammates.ai
Viven
diagram.now
everfind

Integrations

Fluid Topics
Amazon Q Business
CloudEagle.ai
Clutch
Coral
Cutover
Evernote
Hyperproof
IBM API Connect
IdRamp
Looppanel
Panto
Peaka
Shift
Synapcus
Teammates.ai
Viven
diagram.now
everfind
Claim Confluence and update features and information
Claim Confluence and update features and information