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About

Resident Experience Management with Concierge Plus Our property management platform makes life easier for property managers and security companies by increasing efficiencies, improving resident service, and automating administrative processes so your condo or HOA runs more efficiently.

About

portea is a cloud property and community management platform for residential buildings and gated communities. It connects residents, administrators and lobby or security staff through mobile and web workflows. Residents can register visitors, issue QR invitations or entry codes, receive delivery notices, reserve shared facilities, read community announcements, submit requests and participate in virtual meetings. Front-desk teams can validate arrivals, record parcels and vehicle entries, and review digital activity logs. Administrators manage resident records, access permissions, communications, requests, amenities and assembly workflows through a web console. The platform also supports payment collection and connection to compatible intercom, access-control and gate equipment, helping communities coordinate operations and entry management. Resident and staff functions are available through mobile apps.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

HOAs/Condo Associations

Audience

portea is built for residential communities: gated complexes, condominiums and apartment buildings run by an owners’ association (HOA). In Colombia these are called “propiedad horizontal”. The main buyers are property administrators, professional property management companies and the communities’ boards of directors. Every day it’s used by residents, doormen, concierges and security staff. It also helps security companies and access control integrators that serve these buildings, as well as real estate developers who want to hand over new projects with digital access from day one. We start in Colombia, and the product fits any Latin American market with gated communities, such as Mexico and Chile.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100/month
Our pricing model is typically based on the number of units in your community, and can vary based on the features/modules you select
Free Version Not Supported
Free Trial Supported

Pricing

COP 2,737,000/year
Colombia: Esencial COP 2,737,000/year for up to 50 apartments; Estándar COP 4,284,000/year for 51–150; Pro COP 5,474,000/year for 151–300; Enterprise COP 2,000/apartment/month above 300. Mexico: US$1,000, US$1,499 and US$1,999/year for the corresponding apartment tiers; Enterprise is US$0.80/apartment/month above 300. Plans are billed annually, include IVA and have no minimum-term commitment. Hardware and installation are quoted separately; implementation has no fee. Optional remote concierge Arturo IA, which includes the platform, starts at COP 4,570,000/month in Colombia. Assemblies are separately priced from COP 850,000 each.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.0 / 5
design 4.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The effective service , fast to respond. The technical support is helpful. The website is easy to operate.
  • Ease of use. Ease of configuration & administration. Good range of features. Responsive customer support.
  • I use the Announcements and Delivery features daily. I run a luxury hi rise and I use these features daily. Why? Because my owner's like the ease of these features and thereby are happy, which makes me happy!

Cons

  • The website is not accessible for the users who are visually impaired.
  • Fewer features than some competitors. Some configuration procedures are needlessly tricky.
  • The quick vote feature is weak.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Concierge Plus
Founded: 1999
Miami, FL
www.conciergeplus.com

Company Information

portea
Founded: 2026
Colombia
www.portea.com.co

Alternatives

Alternatives

BelleVie

BelleVie

DigiRealty Technologies
Gate Key

Gate Key

GateKey

Categories

Categories

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Real Estate Property Management Features

Billing & Invoicing Not Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Not Supported
Expense Management Not Supported
Insurance Management Not Supported
Landlord Database Supported
Late Fee Calculation Not Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Integrations

CINC Supported
CINC Systems Supported
QuickBooks Online Supported
TOPS Pro Supported
Village Management Software Supported
WhatsApp Not Supported
Yardi Genesis2 Supported
Yardi Voyager Supported

Integrations

CINC Not Supported
CINC Systems Not Supported
QuickBooks Online Not Supported
TOPS Pro Not Supported
Village Management Software Not Supported
WhatsApp Supported
Yardi Genesis2 Not Supported
Yardi Voyager Not Supported
Claim Concierge Plus and update features and information
Claim Concierge Plus and update features and information
Claim portea and update features and information
Claim portea and update features and information