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About

CompleteSMS is a business-SMS platform designed to let companies send and receive text messages from their desktop, mobile device, email, or web browser, without needing a developer. It supports both one-to-one and bulk SMS sends, with full two-way messaging; you can send messages from your browser, email (Gmail or Outlook), spreadsheet, or via API, and recipients’ replies come back into your inbox just like normal messages. CompleteSMS handles contact management (unlimited contacts & lists), message templates, long-text support (up to 765 characters), dedicated local-area numbers (“long codes”), message threading, scheduled sends, and automatic opt-out/blacklist compliance (e.g., handling “STOP” replies). It also offers features like call-forwarding (so customers who call your SMS number are routed to a voice-enabled device), detailed user/usage reporting, delivery & error reports, and support for compliance with regulations such as US 10DLC or country-specific sender-ID rules.

About

Texting Base is a spam-free cloud-based text marketing software that is suitable for mid-sized and large companies. Texting Base offers features such as group texting, campaign management, personalized campaigns, and message scheduling. With Texting Base's scheduled messaging feature, users can send campaigns at predefined times. Texting Base also features smart groups that enables users to tag individuals in the contact lists based on their attributes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, organizations or service providers in search of a tool to send SMS messages, for customer reminders, alerts, marketing, customer support or internal communications

Audience

mid-sized and large companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$50.00/month/user
Starting price $50.00/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 2.5 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • NOTHING. I never used the services. It was the first one to pop up, when I found another company they would not refund me. POOR DECISION! DO NOT SUPPORT THEM plenty of companies out there.
  • I've been with Texting Base for 4 years. If I ever had an issue, they've made it right. Their customer service keeps me as a client. I've had several emergencies, that were my fault but they've handle it, even late at night.

Cons

  • I signed up, but found another program that was easier and cheaper. I tried canceling, within a day or two, never sending 1 text and I was told that I could not cancel. I will be losing my $200. The excuse was that they use a 3rd party for all transactions and they don't give refunds. I find this policy horrible and unfair. I don't recommend this company to anyone, KEEP SEARCHING. They should run a fair and honest business, They don't, DO NOT SUPPORT THEM.
  • There are cheaper services but I feel there is loss in customer service with others that make this company worth continuing doing business with. I wish they had a one time payment option in addition to the subscription. Offer a worthwhile discount with a subscription to make it worth it, but also be able to pay without subscribing. I use the service 8 months out of the year. If they had this option my review could be stronger.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CompleteSMS
Founded: 2001
United States
completesms.com

Company Information

Texting Base
Founded: 2012
United States
www.textingbase.com

Alternatives

Alternatives

txtsignal

txtsignal

Seventh Compass
Betwext

Betwext

Betwext.com

Categories

Bulk SMS Supported
SMS Marketing Supported

Categories

Bulk SMS Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

Integrations

Gmail Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Twilio Supported

Integrations

Gmail Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Twilio Not Supported
Claim CompleteSMS and update features and information
Claim CompleteSMS and update features and information
Claim Texting Base and update features and information
Claim Texting Base and update features and information